Executive Assistant

Marriott•Nashville, TN

5h•Onsite

About The Position

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Requirements

Ability to greet and direct visitors.
Proficiency in handling and preparing routine correspondence.
Organizational skills for filing and record-keeping (computer- and paper-based).
Ability to take and distribute meeting minutes.
Proficiency in using office equipment including computer, mail, facsimile machine, telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Proficiency in word processing, spreadsheet, database, and presentation software.
Data entry and retrieval skills using computer databases.
Strong communication skills (clear, professional language, appropriate telephone etiquette).
Customer service skills (welcoming guests, anticipating needs, assisting individuals with disabilities).
Ability to follow company policies and procedures.
Professional appearance and demeanor.
Ability to maintain confidentiality.
Ability to protect company assets.
Ability to develop and maintain positive working relationships and support team goals.
Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Responsibilities

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
Open, read, and prepare answers to routine letters.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Handle and distribute incoming and outgoing mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Transmit information or documents using a computer, mail, or facsimile machine.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Answer telephones using appropriate etiquette.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Perform other reasonable job duties as requested by Supervisors.