Executive Assistant

Impact.com•New York, NY

2d•$100,000 - $120,000

About The Position

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: We are seeking an exceptional Executive Assistant to provide high-level, strategic, and confidential support to our Chief Customer Officer (CCO) and Chief People Officer (CPO). This is not a traditional scheduling role — it’s a critical business partnership with two executives leading functions central to our company’s success: delivering an outstanding customer experience and building a high-performance, engaged global workforce. You will anticipate needs before they arise, protect and optimize the executives’ time, and ensure they can focus on their most strategic priorities. You will also be a key connector between leadership, internal teams, and external stakeholders, operating with diplomacy, judgment, and absolute discretion. In this role, you will combine operational excellence, business acumen, and emotional intelligence to create impact at the highest levels of the organization.

Requirements

7+ years of Executive Assistant experience supporting C-suite leaders, ideally in a global technology or high-growth company.
Track record of managing multiple executives and complex calendars across time zones.
Advanced proficiency with Google Workspace and/or Microsoft Office Suite, plus collaboration tools like Slack, Zoom, Trello, or Asana.
Exceptional organizational skills and attention to detail.
Strong business judgment and ability to operate autonomously.

Nice To Haves

Experience supporting both customer-facing and HR/People functions.
Event planning and project management experience.
Familiarity with global business cultures and practices

Responsibilities

Manage complex calendars for two executives, proactively resolving conflicts and ensuring optimal prioritization of time.
Coordinate and prepare agendas, briefing materials, and follow-up actions for leadership, board, customer, and cross-functional meetings.
Handle a high volume of inbound requests, ensuring executives’ focus remains on high-value initiatives.
Draft and proofread correspondence, presentations, and executive summaries with a high degree of polish and clarity.
Plan, coordinate, and execute global travel itineraries, ensuring seamless logistics across multiple time zones.
Organize leadership offsites, customer advisory boards, and company-wide events, including vendor management and budget oversight.
Capture meeting minutes, track deliverables, and follow up to ensure commitments are met.
Act as a trusted liaison for internal and external contacts, maintaining professionalism in all interactions.
Build strong relationships across the organization to facilitate information flow and collaboration.
Represent the CCO and CPO with tact, professionalism, and cultural sensitivity in a global environment.
Partner with Chiefs of Staff, other EAs, and business operations teams to streamline executive workflows.
Maintain department documents, dashboards, and reporting trackers.
Support special projects, including organizational initiatives, customer programs, and people experience projects.

Benefits

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

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