Executive Assistant

Docusign • San Francisco, CA

12d • $45 - $66 • Hybrid

About The Position

We are looking for a dynamic and people-driven Executive Assistant (EA) to join our Digital Technology Services (DTS) EA team, providing permanent support to G/VPs. As a part of the DTS EA team, you will work with other DTS EAs and play a pivotal role in keeping the organization running smoothly and efficiently, inspiring morale and team building. Our ideal candidate has executive presence, is highly organized, exhibits great judgment, has high attention to detail, thinks strategically, and is proactive upon the Executive’s requests. As EA to DTS Leaders, you will be responsible for a wide range of tasks from assisting with Town Hall meetings, managing both internal and external requests to VPs that align with business needs, planning, scheduling, coordinating leadership travel, and supporting virtual and onsite team events. As a successful candidate, you will be personable, responsible, and trustworthy, and thrive in a fast-paced and exciting environment. This position requires constant communication, high levels of business maturity, confidentiality, and mutual engagement. This position is an individual contributor role reporting to the VP, Applications Engineering, DTS.

Requirements

• Bachelor's degree
• Minimum 8+ years of relevant professional experience supporting a VP executive in a fast-paced and demanding corporate environment, preferably with a public technology or SaaS company
• Experience in working with highly confidential information

Nice To Haves

• Demonstrated professionalism and discretion
• Comfortable with ambiguity and capable of making appropriate decisions independently
• Can-do attitude, proactive and solution-oriented, consistently looks for ways to add new value and assist the team
• Demonstrated ability to respond to needs quickly and efficiently and prioritize work with a strong attention to detail
• Self-starter who can work with little or no supervision, anticipates the needs of leaders
• Ability to effectively communicate and collaborate with a diverse range of people and job functions, including at the senior executive and director level
• Excellent judgment in setting priorities and interacting with internal and external contacts
• Ability to work well under pressure and respond to tight deadlines
• Excellent interpersonal, verbal, and written communication skills
• Strong focus on customer service, team player mentality, and ability to work collaboratively with business partners
• Proficient in modern productivity software, such as Google Suite; Google Docs, Sheets, Slides, and Docusign-provisioned AI-assisted apps

Responsibilities

• Serve as a first point of contact for the DTS G/VPs and Leaders
• Develop and maintain systems to prioritize the VP’s time and activities
• Anticipate and independently resolve internal and external scheduling conflicts
• Manage a complex calendar that includes: scheduling meetings across various time zones, travel, conferences, earnings, presentations (off-site and/or internal), and group events
• Make comprehensive and end-to-end travel arrangements and process expense reports
• Act as a creative problem solver, liaison, and facilitator in managing support responsibilities
• Draft, review, and edit correspondence, reports, and executive-level presentations with a high level of accuracy and attention to detail
• Collaborate with EAs to the leadership team and provide backup support as needed

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees