About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Executive Assistant performs secretarial and administrative assignments of a confidential nature including, but not limited to, calendar management; scheduling meetings; booking meeting rooms; coordinating travel arrangements including booking travel tickets and settlement of related expenses. S/he also conducts administrative and office related project functions for multiple directors/managers and their teams. Gathers information, maintains/updates more complex spreadsheets/databases. Creates filing systems and monitors efficiency, copies/collates complex materials. Provides advanced clerical support, prioritizes mail, develops agendas/programs for meetings. Circulates presentation materials and other documents for meeting attendees as appropriate. Takes and relays messages and appropriately escalates calls to the appropriate personnel. Organizes and maintains diaries/calendars/schedules and maintain responsibility for scheduling appointments. Drafts emails and other documentation as instructed for review by management. Prepares purchase orders as required and obtains the appropriate approvals.

Requirements

  • Bachelor's Degree or equivalent work experience: Business Administration or equivalent field. - Required.
  • 3+ Years Administrative support experience. - Required.
  • Excellent interpersonal, written and communication skills.
  • Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
  • Polished executive assistant with professional maturity and previous corporate environment experience.
  • Ability to effectively interact with senior level management both internally and with external clients.
  • Ability to manage top level managers supported with tact, diplomacy and assertiveness .
  • Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills.
  • Ability to multi-task, react and think quickly.
  • Self-starter with strong sense of ownership and involvement.
  • Ability to seek clarification or assistance when needed.
  • Desire to work as a true partner with the Executive and anticipate needs.
  • Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint).
  • Demonstrated calendar management and scheduling.
  • Attention to detail and problem solving skills.
  • Continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
  • Within guidelines, makes independent decisions regarding planning, organizing, and scheduling work.
  • Demonstrated ability to organize, plan and develop multiple projects within time constraints to meet deadlines while staying within budget.
  • Exceptional customer service skills.
  • High level of attention to detail and demonstrated problem solving skills.
  • Approaching tasks from a positive perspective and with openness to change.
  • Ability to apply independent judgment when resolving routine enquiries.
  • Excellent interpersonal, written and communication skills.
  • Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
  • Requires professional demeanor at all times and must be flexible in a fast changing environment.

Nice To Haves

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Experience in Microsoft Office products.
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