Oliver Wyman - Executive Assistant - Raleigh, NC

Marsh McLennan•Raleigh, NC

13d•Hybrid

About The Position

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman.com Job Overview: Oliver Wyman is looking for an Executive Assistant to act as a point of contact for our Partners to help them meet their business goals and objectives. You will coordinate efforts to help the flow of business operations. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency. As an Executive Assistant, you will provide administrative support to 2-4 Partners. This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed.

Requirements

2+ years of previous administrative or customer service experience
Advanced experience with Microsoft Office suite, including Word, Outlook and PowerPoint
Bachelors’ Degree or equivalent experience
Thoughtful judgment and ability to have an owner’s mentality while being courteous and caring
Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks
Detail-oriented, even when the work is fast-paced
Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities
Positive demeanor and superior written and verbal communication skills are essential
Solid time-management abilities with the ability to prioritize tasks
Possess a positive attitude and be willing to work as part of a team
Able to work with different personalities

Nice To Haves

Ability to speak a second language is an asset

Responsibilities

Viewed by clients as responsive; acting as central point of contact for Partners
Complete a variety of administrative tasks including; managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data
Deliver a positive service experience to clients and work to build and maintain trusted relationships
Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives
Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed
Approachable and demonstrates a positive attitude
Listens to others and is open to and respectful of all views
Demonstrates inclusive behaviors
Completes work to agreed standards
Prioritize workload to deliver results on time
Identify and escalate risks as necessary in accordance with company policies and procedures
Convey clear written and verbal messages; presenting information in a way that is easy for others to understand
Actively listen and seek clarification as needed
Fair and respectful when communicating with others
Attend trainings and firm events
Respond to feedback and seek guidance as needed
Set a positive example and acknowledge good work