Executive Assistant

Neighborly® • Waco, TX

4d • Hybrid

About The Position

Executive Assistant Are you looking for a place where you can bring your drive? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As an Executive Assistant for the Glass Doctor team, a typical day for you will include: Acting as the point of contact for Franchise Owners, the corporate team, and all other stakeholders. Serve as the trusted right-hand to the brand President and Vice President, masterfully managing their calendars, planning, travel arrangements, and expense reports. Act as the central communication hub and first point of contact for Franchise Owners, the corporate team, and all key stakeholders. Craft, format, and distribute polished internal and external communications, ensuring information flows in a timely and accurate manner. Own the coordination of all department meetings, from sending calendar invites and managing technical setup to taking clear, detailed notes when requested. Champion the customer experience by fielding complaints and driving them to a timely and satisfactory resolution. Keep the office running smoothly by acting as the office manager, maintaining and ordering all necessary supplies. Set the stage for successful training weeks by coordinating and ordering all food, supplies, and materials. Prepare and manage important legal and compliance documents with precision. Handle sensitive information with the utmost confidentiality and discretion.

Requirements

• Experience: 2+ years as an administrative assistant or executive assistant required.
• Proficiency in Microsoft Office Suite
• Skills: Self-motivated and energetic self-starter
• Problem solver with a positive and professional attitude
• Excellent follow-up and follow-through skills
• Ability to work well under pressure and meet deadlines
• Outstanding organizational and time management skills
• Strong planning and project management abilities
• Powerful interpersonal and prioritization skills
• Clear and effective communication skills
• Proficient knowledge of Microsoft Office
• Sense of humor
• Technology savvy
• Sense of humor
• Education: High School Diploma or General Education Degree “GED” is required.

Nice To Haves

• Associate’s degree preferred but not required.

Responsibilities

• Acting as the point of contact for Franchise Owners, the corporate team, and all other stakeholders.
• Serve as the trusted right-hand to the brand President and Vice President, masterfully managing their calendars, planning, travel arrangements, and expense reports.
• Act as the central communication hub and first point of contact for Franchise Owners, the corporate team, and all key stakeholders.
• Craft, format, and distribute polished internal and external communications, ensuring information flows in a timely and accurate manner.
• Own the coordination of all department meetings, from sending calendar invites and managing technical setup to taking clear, detailed notes when requested.
• Champion the customer experience by fielding complaints and driving them to a timely and satisfactory resolution.
• Keep the office running smoothly by acting as the office manager, maintaining and ordering all necessary supplies.
• Set the stage for successful training weeks by coordinating and ordering all food, supplies, and materials.
• Prepare and manage important legal and compliance documents with precision.
• Handle sensitive information with the utmost confidentiality and discretion.

Benefits

• Competitive Pay: Commensurate with experience
• Schedule: Full-time, Monday - Friday
• Benefits: Check out our benefits offerings here: https://myneighborlybenefits.com/
• Financial Benefits: Equity and bonus opportunities
• Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees