Executive Assistant

Crisis Center of Tampa Bay

3d•$60,000 - $65,000•Onsite

About The Position

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The primary responsibilities of the Executive Assistant are to assist the Senior Management team with a wide range of administrative and planning activities. The Executive Assistant reports to the President and Chief Executive Officer.

Requirements

High School degree required.
Five years’ general administrative experience with at least two years’ executive support required.
Valid Florida driver license with the ability to drive personal vehicle for business required.
This position serves on the Crisis Center of Tampa Bay’s Performance Quality Improvement Committee. Members of this committee need to have an understanding of (or ability to learn) the strategic implications and outcomes of services; appreciate the significance of stakeholders and providing the best possible service; have the ability to review data received across the organization; have the ability to brainstorm opportunities for improvement and change; and foster positive communication inside and outside of the team regarding the progress and outcomes.
Ability to learn and develop a deep understanding of the mission and vision of the Crisis Center.
Working knowledge of MS Word, Excel and Outlook, with the ability to learn additional systems software.
Ability to work independently, determine priorities and ensure quick turnaround times are met and projects are completed with a sense of urgency.
Possess excellent verbal and written communication skills to professionally interact with employees, board members, donors and members of the community.
Ability to establish and maintain effective working relationships with co-workers, board members, donors and members of the community.
Must be detailed oriented and organized.

Nice To Haves

Experience in human service agency programs and services a plus.

Responsibilities

Provides high-level administrative support to the President/CEO and Senior Management Team, including complex calendar management, meeting coordination, written communications, and stakeholder liaison.
Supports the Board of Directors by coordinating all Board meetings, including agenda development, preparation and distribution of Board materials, communication with Board members, and accurate minute-taking.
Maintains the agency’s HRIS records for Board members, including annual compliance documentation, background screenings, goals tracking, and secure access to Board materials.
Supports Board Committee Chairs by scheduling committee meetings, coordinating communications, preparing materials, tracking attendance, and recording minutes.
Coordinates agency-wide and leadership meetings (e.g., All Staff, Leadership Council, Senior Management Team), including scheduling, agenda distribution, minute-taking, and logistical arrangements.
Manages administrative resources for Senior Management and Board members, including business cards, name tags, and shared meeting room calendars.
Provides logistical and operational support to Senior Management, including supply coordination and internal deliveries as required.
Maintains strict confidentiality of agency, personnel, governance, and research-related information.
Actively contributes to the agency Wellbeing Committee, supporting initiatives that enhance employee engagement, wellbeing, and workplace culture.
Oversees and maintains The Hub (agency intranet), ensuring timely and engaging employee communications, recognition, events, and organizational updates.
Coordinates with the Talent Management team to administer monthly employee and volunteer MVP recognition, including selection support, award preparation, presentation scheduling, and promotion via internal platforms.
Participates in Performance Quality Improvement (PQI) activities and supports accreditation and reaccreditation processes through documentation, coordination, and data support.
Undertakes additional duties as assigned to support the President/CEO and Senior Management Team.