Executive Assistant

Sentara HealthVirginia Beach, VA
4d

About The Position

The Executive Assistant will perform a variety of administrative tasks aimed to optimize the time and performance of a manager or employees of a department; higher level roles will work for higher level managers or departments. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, managing diaries, organizing meetings and appointments, preparing documents or reports, and controlling access to the manager/executive, and participating in projects. May involve dealing with confidential information. This role will support two SVP’s. Traits/Attributes/Expectations Ability to understand executive’s goals and associated work products Leverage understanding of goals/work to anticipate needs Takes initiative to resolve or plan according to support success of executive and team/goals Consumer first orientation Follow-through Ability to escalate appropriately if issues cannot be independently resolved Ability to prioritize/reprioritize Duties/Responsibilities This job description captures the highlights of the role and is not intended to be an exhaustive list of the duties that an Executive Assistant will perform.

Requirements

  • High school diploma
  • Three or more years of Executive Assistant experience
  • Excellent writing skills
  • MS Office

Responsibilities

  • Exercises independent judgement on priorities, sensitive matters, and stakeholder communications
  • Handles highly confidential and sensitive information with absolute discretion
  • Manages complex, multi-leader calendars with competing priorities
  • Protects executive time by triaging requests and aligning meetings to strategic goals
  • Prepares leaders with agendas, briefing materials, and decision context
  • Navigates complex organizational structures to move work forward
  • Prepare tailored letters, emails, and more complex reports and agendas and minutes of meetings for approval by the Executive.
  • Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
  • Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
  • Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events.
  • Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
  • Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary.
  • Initiate contact internally and externally on a regular basis to convey requests, provide instructions, or obtain information on behalf of a senior colleague.
  • Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
  • Gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
  • Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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