Executive Assistant to the Chief Customer & Marketing Officer (CCMO) (Temporary position)

Freshworks • Bellevue, WA

52d • Hybrid

About The Position

We are seeking a senior-level Executive Assistant to provide strategic, operational, and administrative support to our Chief Customer and Marketing Officer (CCMO). The CCMO leads Freshworks' global Marketing, Sales & Customer Success, Digital Implementation, Support, and Customer Experience (CX) organizations. These teams drive brand equity, customer engagement, ARR growth, onboarding excellence, and world-class customer support. This role demands an experienced, high-performing professional who thrives in a global, fast-paced SaaS environment and brings proven experience supporting CXO leaders and cross-functional teams in a global setting. You'll act as both a trusted advisor and partner, anticipating needs, driving execution on critical priorities, and enabling the CCMO and our Integrated Customer Group (ICG) leadership team to operate at maximum effectiveness. Please note: This is a hybrid role that will be based in San Mateo, CA or Bellevue, WA and requires an in-office presence three days per week (Tuesday - Thursday).

Requirements

• 10-15 years of progressive Executive Assistant experience supporting CXO leaders, ideally in a global SaaS or high-growth technology company.
• Demonstrated success managing complexity across multiple time zones, cultures, and stakeholder groups.
• Exceptional communication, organization, and problem-solving skills, with the ability to anticipate needs and act with urgency and precision.
• Proven ability to handle confidential information with discretion and professionalism.
• Advanced proficiency in Google Workspace, Microsoft Office, Slack, Zoom, and project management tools (Asana, Notion, etc.).
• Strong business acumen with the ability to understand organizational priorities and translate them into effective operational support.
• A proactive, solutions-oriented mindset and the ability to remain composed and effective in fast-changing environments.

Responsibilities

• Strategic Partnership & Leadership Support
• Executive Administration Excellence
• Event Support

Benefits

• Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
• Freshworks also offers adoption and parental leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Funds, Trusts, and Other Financial Vehicles
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees