Executive Assistant – COO

Lafayette Federal Credit Union • Rockville, MD

2d • $57,000 - $67,500 • Hybrid

About The Position

The Executive Assistant to the SVP/COO provides executive, administrative, and development support to the SVP/Chief Operations Officer, as well as the Senior Management Team (SMT) and HR in carrying out the objectives of the credit union.

Requirements

• Experience: Three years to five years of similar or related experience.
• Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Other Skills: (a) Strong communication (verbal and written), organizational, analytical, and problem-solving skills. (b) Excellent member relations skills. (c) Ability to function in financial institution environment and utilize standard office equipment

Responsibilities

• Completes a broad variety of administrative tasks for the SVP/COO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Works closely and effectively with the SVP/COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately
• Plans, coordinates and ensures the SVP/COO 's schedule is followed and respected.
• Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the SVP/COO 's time and office.
• Provides a bridge for smooth communication between the SVP/COO's office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management team.
• Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the SVP/COO, some of which may have organizational impact.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Serves as the Supervisory Committee and Credit Committee Liaison.
• Maintains discretion and confidentiality in relationships with all volunteers (i.e. Board, Supervisory Committee, etc.)
• Coordinates monthly meetings and lunches.
• Attends meetings and takes minutes Supervisory Committee & Credit Committee.
• Ensure that minutes are complete, accurate, prepared within three days of the meeting date and signed by the appropriate individuals when approved.
• Provides administrative support to the Supervisory Committee & Credit Committee including but not limited to:
• Providing meeting notification and securing a quorum
• Adhering to compliance with applicable rules and regulations set in bylaws regarding board and board meeting matters, including advance distribution of materials before meetings.
• Maintaining volunteer contact information. Assisting volunteers with conference registration/reimbursement.
• Assisting volunteers with travel arrangements, lodging, and meal planning as needed.
• Providing secondary support to President/CEO and Board
• Performing other duties as needed or assigned by the VP of Human Resources, SVP of Administration, and/or SVP/COO

Benefits

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave & birthday leave
• Educational assistance
• Commuter benefits program and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level