Executive Assistant and Office Manager

Biena Snacks•Waltham, MA

21h

About The Position

We need the right person to help us keep scaling without missing a beat. If you're the kind of person who anticipates problems before they happen and takes pride in making everything run seamlessly, we built this role for you. Biena Snacks Biena is a pioneer in healthy snacking, known for its award-winning Crispy Chickpea and Edamame Snacks. What started as a mom's kitchen experiment in downtown Boston has grown into a nationally recognized brand, now available in over 15,000 stores, including Whole Foods, Target, Costco and Kroger. Recognized as a “Best Healthy Snack” by Shape, Food Network, and Cooking Light, Biena is on a mission to change how America snacks, moving snacking beyond empty calories to real food with protein, fiber, and bold flavor. We’re a fast-growing team that thrives on collaboration, problem-solving, and moving fast. And yes, there are plenty of free snacks! What You Will Do Biena is seeking a seasoned, highly organized, and deeply trustworthy Executive Assistant & Oﬃce Manager to serve as the operational right hand to our CEO. This is a senior-level support role at the heart of a fast-growing consumer brand, requiring someone who brings professional maturity, exceptional judgment, and the ability to anticipate needs before they arise. This role blends two core areas of responsibility: Executive Support to the CEO and Oﬃce & Administrative Operations

Requirements

5–8 years of experience in executive assistant, chief of staff, or senior administrative roles
Exceptional organizational skills; you can manage competing priorities without dropping balls.
Excellent written and verbal communication skills; strong judgment when drafting or communicating on behalf of the CEO.
Digitally literate and comfortable navigating modern tools and platforms, including social media.
Proactive, solutions-oriented, and self-directed; you anticipate rather than wait.
Comfort with variety: this role spans executive support, office management, and operational coordination. You should genuinely enjoy wearing many hats.

Nice To Haves

Startup or CPG/consumer brand experience is a significant plus.
You’re comfortable in an environment that is lean, fast, and always evolving.

Responsibilities

Manage the CEO’s calendar, schedule meetings, and ensure smooth daily flow.
Draft, review, and respond to correspondence (email and documents) on behalf of the CEO.
Anticipate CEO needs and proactively manage priorities and deadlines.
Keep the office tidy, clean, and organized daily; ensure common areas and kitchen are stocked.
Greet visitors, handle incoming mail, calls, and deliveries.
Manage outgoing shipments of R&D, sales, and sample boxes.
Coordinate logistics for quarterly team events, including booking venues and catering.
Support general administrative needs for the Biena team.
Manage and fulfill product sample requests across sales and marketing channels.
Complete New Item Paperwork (NIP) for retail customer setup with grocery partners.
Coordinate consumer sampling events: manage logistics, materials, and inventory.
Monitor and respond to consumer comments across social media platforms (Instagram, TikTok, LinkedIn) on behalf of the brand. This is community stewardship, not content creation.
Provide administrative support to influencer and ambassador programs.