Executive Administrator Operations

Sandra Network • Peabody, MA

1d

About The Position

The Senior Executive Administrator to the CEO provides direct, high-trust executive and operational support to the CEO of Sandra Network and President of EO Boston. This is a hands-on role for someone who is polished, detail-oriented, customer-facing, and equally comfortable supporting executive priorities and managing day-to-day office needs. This is a highly visible support position requiring discretion, strong judgment, excellent follow-through, and a willingness to handle both executive-level responsibilities and practical office tasks.

Requirements

• Strong working knowledge of Microsoft Office 365 (Outlook, Calendar, Word, Excel, Teams)
• Demonstrated experience with executive email and calendar management , including prioritization and professional correspondence
• Strong internet research skills with the ability to gather, organize, and summarize information efficiently
• High level of comfort learning and adapting to new software, tools, and technology
• Exceptional organizational skills and attention to detail
• Professional, customer-facing communication skills (written and verbal)
• Ability to handle confidential information with discretion and sound judgment

Nice To Haves

• Experience working in a Managed Service Provider (MSP) , technology, or professional services environment
• Hands-on experience with HubSpot (CRM, Deals, activity tracking)
• Experience using ClickUp or similar task/project management tools
• Familiarity with quoting tools, contract workflows, or PSA systems (e.g., Autotask)

Responsibilities

• Manage the CEO’s calendar, scheduling, and priorities
• Manage the CEO’s inbox, including responding to and routing customer inquiries and prioritizing communications
• Act as a professional, customer-facing point of contact on behalf of the CEO
• Create and track Deals in HubSpot for clients and prospects
• Prepare customer contracts and send via Docusign
• Attend staff meetings, take notes, and create follow-up action items
• Review and refine AI-generated meeting notes for staff distribution
• Provide coordination and administrative support related to the CEO’s role as President of EO Boston
• Maintain general office organization and shared spaces
• Occasionally run basic local office errands
• Assist with planning team events and holiday parties

Benefits

• SIMPLE IRA with up to 3% company matching
• Health and dental insurance
• Paid time off: 2 weeks’ vacation and 5 sick days
• Company-paid Aflac Accident insurance
• Life insurance (Employee-paid)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed