Executive Administrative Lead

Koniag Government Services, LLC•Washington, DC

20h•Onsite

About The Position

Kadiak, LLC, a Koniag Government Services company, is seeking an Executive Administrative Lead to support Kadiak and our government customer in Washington, DC. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Executive Administrative Lead plays a critical role in developing, implementing, and managing comprehensive communication strategies that support organizational objectives and enhance stakeholder engagement. This position requires a dynamic professional who can effectively bridge internal and external communications while supporting executive-level operations in a fast-paced IT environment.

Requirements

Bachelor's degree in Communications, Business Administration, Information Technology, or related field
Demonstrated proficiency with Microsoft productivity suite (Word, PowerPoint, Excel, SharePoint)
Strong written and verbal communication skills with ability to communicate effectively across all organizational levels
Proven experience developing and supporting communication programs within an IT department or similar technical environment
General understanding of software development life cycle principles and IT operations
Ability to excel in fast-paced, team-oriented environments while managing multiple priorities
Demonstrated ability to multitask effectively and consistently meet tight deadlines
Ability to obtain a Public trust

Nice To Haves

Customer-Focused Approach: Demonstrates exceptional aptitude for understanding and addressing diverse stakeholder needs, ensuring positive interactions and effective communication across all touchpoints
Detail-Oriented Excellence: Maintains exceptional attention to detail in all tasks including scheduling, logistics support, and document preparation to ensure accuracy and prevent errors
Adaptability & Continuous Improvement: Actively seeks and incorporates feedback to enhance performance and adapt to evolving leadership preferences and organizational needs
High-Pressure Performance: Thrives in demanding environments, expertly managing competing priorities and maintaining professional composure under pressure
Problem-Solving Expertise: Proactively identifies challenges, conducts thorough analysis, and develops innovative solutions with minimal supervision
Strategic Initiative: Anticipates organizational needs, takes proactive action to streamline processes, and offers solutions before issues arise
Critical Thinking: Analyzes complex information, evaluates multiple options, and makes sound judgments to support executive decision-making
Data-Driven Decision Making: Utilizes analytical skills to interpret communication metrics and translate findings into actionable insights
Exceptional Communication Skills: Articulates information clearly, concisely, and professionally across written and verbal formats, serving as a vital communication link between leadership and stakeholders
Organizational Excellence: Manages complex schedules, coordinates multi-faceted logistics, and maintains efficient record-keeping systems
Confidentiality & Discretion: Handles sensitive information with utmost care and maintains trust in all professional interactions
Stakeholder Relationship Mastery: Builds, maintains, and leverages positive relationships to advance organizational objectives and enhance collaboration

Responsibilities

Plan, develop, and implement comprehensive outreach, communication, and marketing activities for both internal and external audiences
Design and execute targeted messaging campaigns to reach specific participant groups and broad population segments
Support rapid dissemination of critical information regarding operational impacts and service disruptions
Develop communication strategies that align with organizational goals and stakeholder needs
Maintain continuous contact with customers and communities through diverse engagement formats including focus groups, site visitations, interviews, and other strategic communication methods
Field and respond to inquiries from staff, clients, and customers via multiple channels (phone, email, chat, online portals) related to organizational programs and activities
Build and sustain positive relationships with internal teams, external partners, and key stakeholders
Serve as a liaison between executive leadership and various organizational constituencies
Capture, analyze, and interpret data collected through multiple communication channels to identify trends and support decision-making processes
Develop and implement methods to monitor and measure the effectiveness of products, services, and communication initiatives
Compile, track, report, and evaluate performance data to demonstrate program impact and ROI
Document and highlight achievements associated with service implementation and communication strategy execution
Coordinate and support meeting engagements, travel requirements, and special events
Develop and prepare formal presentation materials for customers, executive leadership, and staff
Manage routing of documents and communications through appropriate organizational channels
Process and coordinate reporting requirements and administrative documentation
Provide executive-level administrative support including calendar management and logistics coordination