Executive/Administative Assistant

American Express•Phoenix, AZ

9d•$31 - $49

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? RPDS sits at the intersection of risk expertise, data, analytics, and product innovation, shaping solutions that directly impact our customers and the broader business. Joining RPDS means working closely with engaged, forward-thinking leaders who value partnership, trust, and execution excellence. This role offers meaningful exposure to senior leadership, insight into strategic decision-making, and the opportunity to be a central enabler of a high-performing product development organization. For an Executive Administrative Assistant who enjoys variety, responsibility, and impact, RPDS provides a challenging and rewarding environment to grow. To deliver on the Risk Products & Data Strategy (RPDS) vision, we operate at the intersection of business and technology to build software products and capabilities that advance Credit and Fraud Risk at American Express. We partner closely with risk leaders and engineering teams to translate outcomes into clear priorities, align across dependencies, and drive execution at scale—solving complex problems that matter to our customers and the business. The Executive Administrative Assistant plays a critical role in enabling this work by providing high-impact administrative and organizational support to leadership and helping to foster a positive, well-run team environment. This role is a key member of the RPDS Product Development organization, supporting the day-to-day operational effectiveness of the leadership team. The successful candidate will be a highly proactive professional with exceptional organizational, communication, and interpersonal skills who thrives in a dynamic, fast-paced environment.

Requirements

Excellent organizational skills with attention to detail and ability to handle confidential information with discretion
Strong interpersonal and networking skills to build and maintain high-impact relationships across all areas of the organization
Desire to understand the goals of the team and the relative importance of various partners and what they do
Strong work ethic, highly self-motivated, and understands the need to be a teammate
Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting priorities
Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Concur, and other administrative platforms

Nice To Haves

Bachelor's Degree

Responsibilities

Organize and maintain complex calendars for Vice Presidents using a high level of tact, prioritization, influencing skills, and integrity, including scheduling across multiple time zones
Coordinating and leading all aspects of internal meetings, including reserving space, audio and visual setup, catering, and production of meeting materials when applicable
Planning and hosting of VP site visits/team events, including travel arrangements, conference room reservations, catering/restaurant reservations, and team building activities
Prepare, reconcile, and process expense reports and invoices in line with company requirements using Concur, and review direct report expenses routed for VP approval
Maintaining organizational charts, and department distribution lists
Handling travel arrangements including air, hotel, transfers, and agendas
Supporting department finances and report requests
Partner closely with other Executive Assistants and the Chief of Staff team to ensure coordination, share updates, and support broader team processes
Build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities