Exceptions Processing/Document Control Section Manager (DATA PROCESSING SUPERVISOR II)

State of Illinois•Springfield, IL

9d•Onsite

About The Position

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Exceptions Processing/Document Control Section Manager (Data Processing Supervisor II) for our Data Entry Division in Springfield. This position is responsible for supervising the Exceptions Processing and Document Control Section and ensuring the accurate data capture of information. If you have the ability to lead and possess a strong attention to detail, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out! The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision and life).

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires three years of system operations and/or control experience.
Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.

Nice To Haves

One (1) year of experience supervising and directing staff in the operation and system monitoring of computer equipment.
Two (2) years of experience editing completed batches of work, reviewing edits, batches, and printouts for accuracy.
Two (2) years of experience maintaining a variety of production logs and statistics.
Two (2) years of experience establishing and maintaining document controls to regulate volume, accuracy, and quality of work performed.
Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
One (1) year of experience assigning and reviewing work of subordinate staff.
One (1) year of experience developing, installing, and evaluating new and revised methods and procedures.

Responsibilities

Under general supervision, plans, monitors, and directs the activities of the Exceptions Processing and Document Control Section/
Serves as a full line supervisor.
Directs, coordinates, and participates in a variety of special projects as instructed by the Bureau or Division Manager.
Serves as liaison with intra-agency sections, units, and outside vendors to resolve discrepancies and effect corrections.
Assists higher level staff in the development of operational improvements like alpha-numeric input and verifying procedures, program changes, setting standards for uniform input, coding techniques, and workflow.
Prepares daily progress, machine utilization, and efficiency reports.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.