EVV Specialist

Associated Home Care•Malden, MA

1d•Onsite

About The Position

The Electronic Visit Verification Specialist is responsible for the ongoing overview and maintenance of EVV data in compliance with State and Federal regulations. This role is vital for confirming visit data elements to ensure timely and successful payroll processing. The EVVS will also support ongoing EVV education within the Care Center, including new hire training and meetings with current staff to enhance Caregiver understanding and successful utilization. They will collaborate and offer resources to Scheduling regarding Caregiver pay issues and EVV compliance. The EVVS is expected to be the onsite EVV expert, serving as a resource for all Care Center personnel on all elements of the EVV system, process, and compliance mandates.

Requirements

High school diploma or equivalent
1 year of office administration experience required.
Experience with Microsoft Suite.
Excellent written, verbal and interpersonal communication skills
Excellent customer service skills
Strong attention to detail
Ability to multi-task, ability to organize work and to follow through.
Ability to collaborate well across teams to accomplish a positive outcome

Nice To Haves

Knowledge with EVV platforms in home care setting, preferred.

Responsibilities

Onsite EVV expert supporting assigned Care Center(s).
Supplying EVV training to Care Center Staff, Field Staff, and New Hires.
Assist users in setting up and configuring mobile applications on various smartphone platforms (iOS, Android, etc.)
Conduct outreach to noncompliant individuals; determine the cause of noncompliance and assist them to become compliant with State regulations
Supporting Business acquisitions with EVV and system roll outs.
Monitors and mitigates EVV System alerts, and timesheet approvals to resolution to ensure compliance is met.
Monitors and manages visit and other data flow from Scheduler to EVV System and back to Scheduler ensuring smooth transaction and application of proper configuration and rules.
Daily review and processing of all non-EVV payroll paperwork, resolving issues with scheduling, field employees and other management to ensure correct payment of wages.
Member of payroll call group receiving and triaging all calls to Payroll Department.
Supports Payroll Department with inquiries from employees and others regarding payroll. Research issues and communicate findings in timely.
Provides support with internal and external audits specializing in the extraction and explanation of EVV and non- EVV data.
Assists to maintain appropriate EVV compliance as defined by the organization, state, and/or payor contracts.
Performs other duties as assigned.