EVS Regional Director of Operations

Compass Group•Detroit, MI

23d•$130,000 - $160,000

About The Position

Reporting directly to the Sr Vice President of Operations, this exciting multi-unit position will provide both a challenge and satisfaction while allowing for continued career growth. As a member of the regional leadership team, this position will provide the opportunity to perform a variety of duties to include planning objectives for the region and ensuring unit directors are in compliance with corporate, regional and financial goals. Additionally, this position will be responsible for the overall operation, growth and profitability of the region, as well as planning and directing operations within the business to support Key Performance Indicators and most importantly, Operational Excellence (OPEX).

Requirements

Bachelor’s Degree in Business, Culinary, Healthcare, or Hospitality Management required; Master’s Degree preferred; related experience and/or training; or equivalent combination of education and experience.
Minimum of eight (8) years progressive experience in multi-unit foodservice management in a healthcare setting required.
ServSafe certified within one (1) year of date of hire.
Must be willing to travel heavily within region of coverage.
Must have experience managing multi-million dollar volume accounts

Responsibilities

Provides operational and logistical support for assigned line of business.
Participates in strategic planning meetings to develop objectives for the assigned region.
Develops and maintains annual budget and forecasts for assigned region. Monitors financial reports of the region to ensure budgetary compliance with Regional and Corporate goals.
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts.
Participates in the sales process for the acquisition of new business. Coordinates the development of proposals and contracts. Prepares and conducts presentations to prospective clients.
Participates in client negotiations, and renegotiation of facility contracts. Coordinates documentation of contract changes.
Responsible for managing client relationships through the management and leadership of multiple operations.
Visits units regularly to inspect unit operations to ensure contract compliance.
Monitors customer, client and associate satisfaction surveys. Conducts audits, surveys, and assessments to ensure company policies and procedures are followed.
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline.
Proficient with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail
Other duties as assigned