Event Staff (Day Shifts, PT) (Ushers, Ticket taker, & Guest Services)

Bon Secours Wellness Arena•Greenville, SC

14d•Onsite

About The Position

We seek energetic individuals with a love for customer service and live entertainment, who thrive on crafting memorable moments for our guests. Must have daytime availability! Although evening and night shifts also available, currently seeking staff available to work during the week and weekend day shifts. Bon Secours Wellness Arena Event Staff assists in several guests service areas including Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management Provide exceptional front-line guest service throughout the event Safely and accurately assist guests with entry, seating, and other destination points throughout the venue. Remain focused during high-crowd activity always ensuring guest safety and crowd management Keep aisles and egress areas clear, clean, and safe at all times Work with supervisors to identify and resolve issues Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas. Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc. Many tasks involve maneuvering stairs repeatedly and standing for extended periods at a time; Most tasks involve exposure to loud noises and low-level lighting during some point throughout work activity; Also possible exposure to extreme temperatures (hot or cold) Most functions/tasks involve exposure to crowds while performing job tasks. MUST: Enjoy the energy and excitement of live sports and entertainment involving large crowds MUST: be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping. Scheduling - PICK THE SHIFTS You're able to work, based on event schedule. Must work a minimum 2 shifts every month. WE'LL BE HIRING MULTIPLE STAFF UNDER THIS ANNOUNCEMENT Greenville Arena District is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenville Arena District will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 864-241-3800.

Requirements

At least 18 years old with a High School diploma or equivalent GED
Available for weekday day time shifts.
Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred
Outgoing, Reliable, Dependable, Dependable and Dependable
Available to work a flexible schedule including nights, weekends, and holidays
Outgoing, approachable, and seeks opportunities to engage our guests.
Understands and practices Excellent Customer Service
Enjoy the energy and excitement of live sports and entertainment events with large crowds
Ability to remain calm, composed, and focused during high activity, (noises, crowds, and low, high, and inconsistent lighting)
Ability to remain alert to surroundings and be proactive to potential concerns; Able to think quickly under pressure
Enjoy the energy and excitement of live sports and entertainment involving large crowds
be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping.
Scheduling - PICK THE SHIFTS You're able to work, based on event schedule.
Must work a minimum 2 shifts every month.

Nice To Haves

Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred

Responsibilities

Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management
Provide exceptional front-line guest service throughout the event
Safely and accurately assist guests with entry, seating, and other destination points throughout the venue.
Remain focused during high-crowd activity always ensuring guest safety and crowd management
Keep aisles and egress areas clear, clean, and safe at all times
Work with supervisors to identify and resolve issues
Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas.
Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc.

Benefits

Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month)
Pay Frequency : Bi-weekly
Direct Deposit required.
Hourly Rate: $11.25 per hour
FLSA status: non-exempt
Work Shift : average 6 hours per event, times/days vary, select shifts that work best for your schedule, must be available to work at least two (2) shifts every month.

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