Event Staff Supervisor|Part Time|NOW Arena

Oak View GroupHoffman Estates, IL
1d$30

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Hideaway Brew Garden is looking for high-energy, friendly, Event Staff Supervisor to ensure the beer garden continues to be the best outdoor music venue in the area. This role pays an hourly rate of $30.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until May 29, 2026.

Requirements

  • 2+ years of experience in restaurant, hospitality, or live event operations; prior supervisory experience preferred.
  • Proven ability to lead teams in fast-paced, outdoor event environments.
  • Strong problem-solving skills with the ability to remain calm and professional under pressure.
  • Excellent interpersonal and customer service skills.
  • Flexible availability, including weekends, evenings, holidays, and outdoor work in varying weather conditions.
  • Physically able to stand for extended periods and lift/carry heavy items as needed.

Responsibilities

  • Oversee and execute opening and closing procedures for the Hideaway Brew Garden property, ensuring operational readiness, safety, and cleanliness standards are met.
  • Supervise front-of-house operations, including guest welcome, reservations, and group check-ins, ensuring a smooth and positive arrival experience.
  • Lead on-site response to weather-related situations and emergency procedures, maintaining guest and staff safety at all times.
  • Provide cross-departmental leadership and support across concessions, bar service, cleaning crews, artist/band relations, and guest services.
  • Act as the primary point of contact for staff during events, addressing operational challenges, resolving guest concerns, and making real-time decisions.
  • Monitor crowd flow and venue conditions to ensure a safe, organized, and enjoyable event environment.
  • Support staff performance by offering direction, problem-solving assistance, and hands-on leadership during high-volume events.

Benefits

  • 401(k) Savings Plan
  • 401(k) matching
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