Event Specialist - Event Services
About The Position
The Event Specialist will: Help ensure a high level of customer service is provided to events and conferences taking place during the year at the Carolina Union. This includes answering client questions and resolving event day needs. Help support the maintenance, inventory, and delivery of lighting, audio, and projection equipment for 2 dedicated performance venues, 26 meeting rooms, and off-site programs utilizing Union lighting, audio, and projection gear. This position will work with the Event Managers to ensure successful event support and assist in the supervision and training of student event staff. This position works within the larger team of Event Services and communicates on a regular basis at meetings, on the 25Live scheduling platform, and via email regarding event support needs and production updates.
Requirements
- Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
- Knowledge and awareness of event management.
- Experience working in a customer service focused environment.
- Must be able to move up to 50 lbs. with or without accommodation and work in a constantly changing, fast-paced environment.
- This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Nice To Haves
- Experience in professional event support, preferably in a higher education setting.
- Proficiency with 25Live or similar event management software and Microsoft 365 applications.
- Experience working in a student union or comparable environment.
- Demonstrated ability to thrive in a customer service-focused setting.
- Knowledge of event management principles and familiarity with technical event production, including audio mixing, lighting design, staging, and projection.
Responsibilities
- Help ensure a high level of customer service is provided to events and conferences taking place during the year at the Carolina Union.
- Answering client questions and resolving event day needs.
- Help support the maintenance, inventory, and delivery of lighting, audio, and projection equipment for 2 dedicated performance venues, 26 meeting rooms, and off-site programs utilizing Union lighting, audio, and projection gear.
- Work with the Event Managers to ensure successful event support
- Assist in the supervision and training of student event staff.
- Communicate on a regular basis at meetings, on the 25Live scheduling platform, and via email regarding event support needs and production updates.
Benefits
- University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
11-50 employees
