Event Services Student Assistant - UAA Student Position

University of Agriculture FaisalabadAnchorage, AK
3d$16Onsite

About The Position

Event Services Assistants assist and support community members and residential students who have a variety of needs, questions, and issues; promote an ethos of belonging and engagement with the community on UAA’s residential campus; and support the many aspects of Event Services at UAA. The role of the Event Services Assistant is typically a one-year position. Event Services is the department that handles the majority of events on campus as well as long-term guest housing for non-students. We have customer service related tasks, cleaning tasks, event tasks, and a variety of special projects that come up. The Event Services student position has 3 main components. The first main component is the office hours where the student sits at the main desk, answers phone calls and emails, and fills in event requests from submitted forms. They will need to be able to assist with walk-in clients as well and keep the office presentable. The second main component are event duties where the student will need to set up events, work events, and break down events. The third main component is centered around our long-term guest housing. We clean and prep rooms and have an on-duty 24/7 phone that is on a weekly rotation with the student staff to assist current guests as needed. To thrive in this role, a student needs to have a willingness to learn and be part of the team. We have a lot of little steps that go into the big picture and they have to be done well by each member of the team. Attention to detail, quality customer services, and reliability are all attributes that will help a student with the tasks required of them.

Requirements

  • To be eligible for student employment, an applicant must: A.) Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or B.) Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and C.) Have at least a minimum 2.0 cumulative grade point average (GPA). D.) An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.
  • Must have a valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.
  • FERPA certification or certification completion within 30 days of the job start date.
  • Title IX certification or certification completion within 30 days of the job start date.
  • Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date.
  • Workplace Harassment Prevention certification or certification completion within 30 days of the job start date.
  • Protecting Payment Card Information training (annual training).

Responsibilities

  • Answering phone calls and emails
  • Filling in event requests from submitted forms
  • Assisting with walk-in clients
  • Keeping the office presentable
  • Setting up events
  • Working events
  • Breaking down events
  • Cleaning and prepping rooms for long-term guest housing
  • Answering the on-duty 24/7 phone on a weekly rotation to assist current guests as needed
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