Event Rental Consultant- Tent Department

PEAK Event Services•Newport, RI

12h•$25 - $28

About The Position

PEAK Event Services is proud to be the premier event rental and tenting company in New England! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy. The Event Rental Consultant- Tent Division has proven track record of exceeding sales goals within the events industry for 2-3+ years, is an independent, motivated self-starter who can multi-task a high volume of projects. This team member handles assigned leads and house accounts with grace, professionalism and is responsible for all sales activities from initiation through close. This role serves as a member of the team who answers high volume phone calls in our call center, entering and updating quotes/orders in our computer system, troubleshooting inventory questions and meeting with clients on site for site visits. Travel to installation may be required as assigned by and approved by the Regional Director of Tent Sales and Production. This position works collaboratively with other tent sales consultants as well as various departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term revenue goals that are in line with company vision and values.

Requirements

1-3 years of Event Rental, Festival Production, or Hospitality, Customer Service or Sales.
Excellent written and speaking skills
Availability to work Monday through Friday (Weekends as required by business demands)
Some weekends required for appointments, site visits and installations with prior approval.
Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
A life long learner and someone who seeks feedback for continuous improvement
Positive attitude and professional demeanor
The desire to help fellow teammates grow and proudly serve our Clients

Nice To Haves

Sales Experience and Event Management or Hospitality degree is a plus

Responsibilities

Respond to incoming inquires within one business day
Hospitability answer phones to assist in creating customer quotes and orders
Fields leads outside of purview promptly according to company standard
Proactively reaches out to their assigned house accounts monthly to turn quotes to orders
Be the expert in assisting customers with event order design, any order changes and product questions
Ability to manage multiple projects at one time and handle heavy call and email volumes
Responsible for roughly $1-1.5 million in revenue annually
Proactively maintain and expand strategic accounts
Consult with clients to determine event production details and rental needs
Ensure deposits and final payments are taken according to company standards
Prepare all customer quotes and follow up within 48 hours
Prepare and enter customer quotes/orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
Participate and share experiences in weekly sales meetings
Conduct site visits appointments in person, partnering with general equipment as needed
Master PEAK’s order entry software including delivery, return, labor pricing and billing
Problem solve and troubleshoot rental inventory issues
Educate customers about all rental items available cross selling all company products
Assist in covering weekend office schedule as needed
Understand and respect the confidentiality of client and company information
Establish yourself as a trustworthy member of the sales team
Attend industry networking events and build relationships for the future business of the company
Local Travel as needed in company vehicle, approximately 20%
Other duties as assigned