Event Program Coordinator, Executive Education

MIT•Cambridge, MA

12d

About The Position

EVENT PROGRAM COORDINATOR, Executive Education, to manage logistics including pre, post, and on-site coordination of full event lifecycle; pivot easily between the different tasks required for planning on-site and live online program deliveries; organize catering needs for on-site programs including dinners and receptions; arrange external program vendors and negotiate all contracts and pricing; manage all technical aspects of live online program deliveries including participant troubleshooting, faculty training, platform exploration, and video editing; balance the requirements of numerous programs in varied stages of planning and with overlapping schedules and deadlines; participate in cross-functional project teams and proactively engages in continuous improvement of program operations; communicate with participants and clients in addition to providing a high level of support for all program faculty; collect, upload, and maintain all program website information and materials; use complex databases and learning management systems to ensure a superior customer experience; collaborate on the development and management of the program budget; forecast all projected program expenses as related to logistics; and reconcile and balance budget post program. A full job description is available at https://web.mit.edu/sloan-hr/jobs/ExecEdPC.pdf

Requirements

Bachelor's degree and a minimum of two years of administrative and/or project/program management experience
ability to provide excellent customer service, lead and deliver complex and challenging programs, and build relationships and respond to the needs of clients/customers, faculty, and program director
ability to multitask and work effectively in a pressured work environment with changing priorities and limited supervision

Nice To Haves

Three years of business experience, preferably in executive education or a business requiring comparable skills
experience in program, event, or project management in both live online and in-person settings
familiarity with MIT Sloan and MIT faculty

Responsibilities

manage logistics including pre, post, and on-site coordination of full event lifecycle
pivot easily between the different tasks required for planning on-site and live online program deliveries
organize catering needs for on-site programs including dinners and receptions
arrange external program vendors and negotiate all contracts and pricing
manage all technical aspects of live online program deliveries including participant troubleshooting, faculty training, platform exploration, and video editing
balance the requirements of numerous programs in varied stages of planning and with overlapping schedules and deadlines
participate in cross-functional project teams and proactively engages in continuous improvement of program operations
communicate with participants and clients in addition to providing a high level of support for all program faculty
collect, upload, and maintain all program website information and materials
use complex databases and learning management systems to ensure a superior customer experience
collaborate on the development and management of the program budget
forecast all projected program expenses as related to logistics
reconcile and balance budget post program