EDUCATION PROGRAM COORDINATOR

South Shore Health•Weymouth, MA

1d•$33 - $47

About The Position

The Education Program Coordinator (EPC) is the administrator and subject matter expert of the learning management system (LMS). The EPC collaborates with the SSH Nursing Professional Development team and other SSH leaders who request and oversee educational programs to deliver LMS learning. -The EPC acts as the AHA Program Coordinator (TCC). In this role the Education Program Coordinator functions as the liaison between the American Heart Association and SSH to maintain compliance with AHA programs and coordinate efforts, maintaining a positive relationship at all times. The Education Program Coordinator primary responsibilities encompass acting as the subject matter expert for the LMS for the health system. In this role configuring courses, automating reports, and leading effective utilization of the LMS are crucial to the position. The Education Program Coordinator prioritizes work based upon SSHs organizational mission, vision, and values. Additionally, the person in this role is acts as the American Heart Association Coordinator. They provide oversight for AHA programs (BLS and ACLS) including training center compliance and AHA affiliate instructors, associated policies, schedules, course materials, monitoring program initiatives, and maintaining appropriate records. South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in Southeastern Massachusetts. South Shore Health brings together like-minded people who work “As One” toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.

Requirements

High school diploma, college degree preferred
A minimum of 1-3 years of progressive responsibility for a learning management system and advanced computer skills.
Proficient in typing (50-60 wpm).
Ability to prioritize and reprioritize work in order to meet organizational and divisional goals and deadlines
Ability to perform multiple tasks simultaneously
Comprehensive knowledge of learning management system (LMS) and its capabilities
Working knowledge of organizational job roles
Promotes and supports interprofessional relationships and collaboration with all SSH colleagues
Possess a willingness to share insight to enhance the learning experience for all users
Excellent communication, problem-solving, and time management skills
Self-starter with the ability to work independently with minimal supervision
Comprehends the importance of and applies adult learning strategies, patience and critical thinking.
Day time hours. Must be flexible to the needs of the organization.

Responsibilities

Oversees and maintains the lending library for AHA resource books
Maintains department records
Supports clinical and organizational initiatives in collaboration with the Nursing Professional Development team and other SSH leaders.
Collaborates with Human Resources to develop, build, assign and monitor annual Mandatory Education modules for the Organization.
Oversees supply purchases for the Nursing Professional Development Department
Assists with managing department budget and anticipating AHA resource needs
Ensures reimbursement from community partners for AHA costs such as electronic cards
Deposits payments from community Instructors using the PassPort Onesource program.
Serve as a subject matter expert and consultant to management of the LMS and AHA program
Address common user issues and creates supportive materials for these topics
Develop and maintain positive relationships with SSH colleagues at all levels including Information System partners
Builds professional relationships with Nurses, Nurse Leaders, Providers, and interdisciplinary teams to achieve strategic goals and initiatives; considering divisional impact of education to system.
Connects and maintains positive relationships with community liaisons who utilize SSH AHA Training Center privileges
Conducts self in a professional, approachable manner at all times.
Troubleshoot technical issues related to the LMS and AHA
Manage user permissions in LMS
Create tip sheets to support the end user (both leaders and frontline colleagues)
Partners with SSH Information System colleagues to communicate about and enhance the LMS.
Plays an instrumental role in supporting the implementation of learning management system modules and program timing
Guides the LMS module requestor through the request, testing process and reporting process.
Acts as a process subject matter expert in development of mandatory education in conjunction with Human Resource leaders
Mentors other AHA program leaders in standards and processes.
Participates in and completes ad hoc projects as assigned for the department and organization.
Communicating effectively with colleagues across the division to promote required and lifelong learning.
Consistently prioritizing tasks effectively ensuring deadlines are met.
Supports the ACNO of Professional Development and other key stakeholders during regulatory visits as a subject matter expert of LMS reports
Exercises good judgment, discretion and diplomacy in communications
Completes mandatory education on time
Role models and encourages goal setting and lifelong learning.