Event Production & Banquet Operations Manager
About The Position
Southall is seeking a highly organized and experienced Event Production & Banquet Operations Manager to lead, streamline, and enhance the production planning, event setup, and operational execution of on-property events. This role is particularly focused on outdoor productions and complex load-in/load-out coordination and will serve as the critical bridge between our Catering and Banquets teams. The ideal candidate brings a deep understanding of event logistics, hospitality excellence, and team leadership. This position plays a central role in ensuring flawless guest experiences, operational efficiency, and brand consistency across all events.
Requirements
- 5+ years of experience in event production, banquet operations, or hospitality event logistics.
- Proven track record in outdoor event planning , vendor coordination , and production execution .
- Strong team leadership, problem-solving, and cross-departmental collaboration skills.
- Ability to work calmly and effectively under pressure while managing multiple priorities.
- Flexibility to work evenings, weekends, and holidays based on event needs.
Nice To Haves
- Experience with CAD, AllSeated , or similar event diagramming tools preferred.
- Demonstrated knowledge, skills, and abilities (KSAs) in event lighting, sound, rigging, and technical production support .
Responsibilities
- Production Planning & Execution Lead production planning for major outdoor events, including dimensioned tent layouts , vendor schedules , and dock coordination .
- Create and maintain scaled, dimensioned site plans for tent and plaza configurations in partnership with Sales and Event teams.
- Determine accurate guest capacities for event configurations.
- Banquet Set-Up Team Oversight Supervise and schedule the Banquets Set-Up Team for efficient event installations and breakdowns.
- Standardize set-up procedures, equipment storage, and OSE (on-site equipment) protocols.
- Maintain expertise in all event spaces and production flows.
- Load-In / Load-Out Management Direct all load-in and load-out logistics , ensuring alignment with internal departments and external vendors.
- Coordinate dock access, timing, and movement plans with Security and Facilities to uphold safety and operational standards.
- Operational Bridging Act as the operational liaison between the Catering and Banquets teams.
- Translate event specs and BEOs into executable plans.
- Identify and resolve communication gaps and inefficiencies by implementing clear systems and tools.
- Inventory & Rentals Maintain accurate inventories of banquet furniture and OSE.
- Oversee all rental needs for events, including forecasting needs and managing third-party rentals.
- Collaborate with the Sales and Event teams to incorporate rental items into client proposals as needed.
- Collaboration & Training Assist in the onboarding and training of team members across departments on Southall event production standards.
- Serve as a subject matter expert and support resource for high-impact events across property.
- Asset Protection & Property Stewardship Operate with asset protection as a top priority in all aspects of production
- Ensure all event spacesindoor and outdoorare returned to their original condition or better
- Implement protective measures to minimize or eliminate impact to floors, walls, landscaping, and infrastructure
- Partner with Engineering and Events leadership to immediately address and resolve any property issues
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
