Event Operations Game Day Staff
About The Position
The TQL Stadium Event Operations Gameday Staff will assist with ensuring the game flows with minimal interruption when the game ball is kicked out of bounds and assist the Manager, Event Operations and the Away Team Administrator with day of match duties. In this role you will patrol a section of the field and be responsible for putting a soccer ball on the appropriate ball stand during the flow of the game. You will work as a team to keep an inventory of game balls at half time and full time. You will also work independently and/or shadow Away Team Administrator during pre-game, half-time and post-game to ensure the visiting players and technical staff have everything they need to have a successful game day experience. Hours will vary depending on duties assigned that day.
Requirements
- Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively.
- Always exhibit a professional appearance.
- Ability to work positively in a fast-paced environment.
- Ability to work majority of FC Cincinnati home games at TQL Stadium. This will include week nights, week days and holidays as needed.
- Must have the ability to stand for long periods of time as well as walking, bending, and continuous climbing of stairs.
- Ability to work outdoor events in hot, cold, wet, or windy conditions throughout duration of shift.
- Sports related industry, soccer environments as a player, coach or administrator is preferred
- 6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service.
Nice To Haves
- Bilingual in English and Spanish is preferred. Ability to speak French and/or Portuguese is a plus.
Responsibilities
- Assistant Event Ops staff with game day logistics
- Assist with home team needs
- Ball Manager will be on the pitch for the match
- Attention to detail during each home match
- Quick on feet in getting soccer balls replaced onto the ball stands
- Dependable and willing to adjust to changing responsibilities on game day
- Collect all soccer balls after both team’s warm-ups before the match
- Confirm the visiting players locker room is set up to MLS standards
- Greet and welcome the visiting Team Administrator, players, and technical staff as they enter TQL Stadium
- Escort the visiting players and technical staff to their locker room
- Ensure the visiting players and technical staffs post game food is delivered to the locker room
- Report all incidents to Director of Soccer Operations; including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents
- Other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
