Detroit Tigers Foundation Game Day Staff

Detroit Tigers•Detroit, MI

2d•Onsite

About The Position

Are you an enthusiastic, highly motivated, philanthropic, and hard-working individual? Do you strive to craft memorable moments for people you meet? Then we want you to represent the Detroit Tigers Foundation during game days and events this season! The Detroit Tigers Foundation, an affiliate of Ilitch Charities, is seeking game day and event support staff to help the Foundation continue to increase its impact on the community. The role will include supporting game day efforts such as the 50/50 Raffle, as well as event-based fundraisers as needed. The Detroit Tigers Foundation 50/50 Raffle takes place during all Detroit Tigers home games at Comerica Park. One lucky winner receives 50% of the jackpot and the remaining 50% is directed to the Detroit Tigers Foundation to support ongoing charitable efforts. On game day, you will be responsible for assisting the Detroit Tigers Foundation team with 50/50 Raffle execution beginning prior to when gates open through either the end of the selling period or the end of the game (subject to change based on game and individual responsibilities). This is an excellent opportunity to share your expertise while learning more about our growing and exciting sports and entertainment organization that values your initiative, creativity, and drive for results. This is a seasonal, part-time position and is based in Detroit, MI.

Requirements

Experience in customer service and/or sales
Excellent oral communication skills
Detail oriented with the ability to work in a fast-paced environment
Ability to interact positively with fans and other motivated, high-energy sales teammates
Dedicated to a solution-oriented approach when challenges arise
18 years of age or older by first day of employment
Attend mandatory, paid group training session before Opening Day
Able to remain standing for extended periods of time
Able to walk up and down multiple flights of stairs throughout shift
Able to lift up to 20 lbs
Work 75% of home games April through September, with the possibility of post season games
Able to work non-traditional hours according to the Tigers home schedule and non-game fundraising events as needed

Responsibilities

Assist in achieving Detroit Tigers Foundation fundraising goals through in-game and event-based initiatives
Approach and speak to a large quantity of fans each game
Use mobile handheld or stationary device for 50/50 Raffle tickets
Communicate and educate fans about 50/50 Raffle details and rules
Represent the Tigers and the Detroit Tigers Foundation in a positive manner as brand ambassadors, while providing world class service to our fans
Understand the mission of the Detroit Tigers Foundation and effectively communicate and deliver information regarding the Foundation’s charitable endeavors
Occasional set up, tear down, and storage of 50/50 Raffle equipment and kiosks
Assist with supervising and training 50/50 Raffle volunteers
Assist with troubleshooting and in-game assistance of raffle volunteers, supplies, kiosks, selling devices
Arrive at Comerica Park prior to game time (arrival time is set by the raffle manager and communicated for each game)