Event Marketing Specialist

Mohegan • Uncasville, CT

8d

About The Position

This position is responsible for providing labor support for various positions supported by the Support Operations department. Responsibilities for Marketing Lead Includes but not limited to: (Can work in Arena Club, Private/Public Events, Consumer Promotions or Players Club) Conducts event/promotion registration and enters guest information into the appropriate software system Uses compute software to register guests in a quick and professional manner Administration of Avatar Event Management System Effective use of Archtics Ticketing Software, Arena Club Ticketing Proficient in ACSC, GHS Promotion Tracking System Knowledge of Sharepoint/Property information screens Ability to make sound judgments and decisions with dept guidelines Demonstrates the ability to build a rapport with returning guests Performs all Marketing Crew duties when needed

Requirements

• High School Diploma or equivalent
• Must be at least 18 years old
• Must be able to effectively communicate in English
• Previous customer service experience or experience dealing with the public
• Good communication skills
• Good organizational and multi-tasking skills
• Friendly, positive and outgoing personality
• Knowledge of department policies and procedures
• Knowledge of the property and its offerings
• Knowledge of ticket taking best practices and procedures
• Knowledge of the arena’s emergency evacuation plan
• SMART Server Certification
• Must be able to work on the casino floor with smoke, loud noises, and low lighting
• Must be able to lift to 50 lbs.
• Must be able to stand, walk and climb stairs for extended periods of time
• Must be able to work outside in various weather conditions
• Must be able to work various shifts and flexible hours

Responsibilities

• Conducts event/promotion registration and enters guest information into the appropriate software system
• Uses compute software to register guests in a quick and professional manner
• Administration of Avatar Event Management System
• Effective use of Archtics Ticketing Software, Arena Club Ticketing
• Proficient in ACSC, GHS Promotion Tracking System
• Knowledge of Sharepoint/Property information screens
• Ability to make sound judgments and decisions with dept guidelines
• Demonstrates the ability to build a rapport with returning guests
• Performs all Marketing Crew duties when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED