Event Guest Services Attendant (Bag Check)

Parking and Transportation Group- Las Vegas•Paradise, NV

26d•$16

About The Position

With integrity and impeccable attention to detail and exceptional customer service, the Bag Check Attendant is responsible for providing secure, efficient, and friendly bag check and storage services.

Requirements

High school diploma, or the equivalent, preferred.
2 years of customer service preferred.
Clear background.
At least 18 years of age.
Ability to maintain confidentiality of sensitive information.
Work cooperatively with others.
Excellent oral and written communication skills.
Able to read, write, and comprehend instructions and information in English.
Ability to use personal computer and hand-held applications.
An ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
Must be able to multitask in a fast pace and high-volume environment.
Attention to detail.
Must present a professional, friendly image and appearance.
Must have reliable transportation and excellent attendance.
Finger and hand dexterity.
Requires the ability to distinguish letters, numbers and symbols.
Noise levels may be distracting or uncomfortable.
Ability to stand for long periods of time.
Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasionally lifting; up to 25 pounds, stretching, sitting, walking on uneven ground and stairs.

Responsibilities

Operate mobile technology applications for bag tracking, check-in/out, and credit card processing.
Accept, tag, store, and retrieve guest bags accurately and securely.
Explain bag check procedures, pricing, and retrieval process clearly to guests.
Compute and record transactions.
Receive credit card/debit card payments from customers and record amount received.
Collect and accurately label and store belonging of guests to ensure their proper return.
Monitor stored items to ensure safety, organization, and compliance with event policies.
Maintain a clean, organized, and professional bag check area.
Communicate with guests and employees to resolve inquiries, concerns, complaints, and problems.
Follow all safety, security, and operational procedures.
Maintain a positive attitude and smile when interacting with guests.
Work in concert with all departments.
Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
Attend meetings and/or training classes as directed by management.
Perform other duties as assigned.