Outside Guest Services Attendant

Arete Collective LP•Spicewood, TX

just now•Onsite

About The Position

Together, We’re More. Nestled in Texas Hill Country, Loraloma is a private sanctuary where natural beauty meets curated luxury. Our golf course, thoughtfully designed by David McLay Kidd, winds through dramatic 100-foot ravines along the Pedernales River, offering a playing experience that’s as visually breathtaking as it is thoughtfully designed. With five sets of tees, 100% Zoysia turf, and a commitment to sustainability, the course is crafted for all levels while preserving the natural beauty of the land. Our clubhouse will feature refined comforts including a restaurant, lounge, outdoor fireplaces, and comfort stations throughout the course. At Loraloma, we’re not just offering a round of golf- we’re delivering a one-of-a-kind experience for our members. The Outside Guest Services Attendant provides exceptional service to guests, ensuring that their experience on the golf course is enjoyable and seamless. This position involves a variety of outdoor duties, including customer interaction, golf cart management, and general maintenance of course facilities.

Requirements

High School Diploma or GED required
Must be 18+ years of age
Must possess a valid drivers license
Ability to stand, walk, and lift items (up to 50lbs) for extended periods of time
Strong verbal communication skills and a friendly, approachable demeanor
Ability to perform tasks with accuracy and attention to detail, including managing golf carts and maintaining clean areas
Ability to work various shifts, including weekends and holidays, based on course needs.

Nice To Haves

Previous experience in the Golf or Customer Service industries a plus

Responsibilities

Greet members and guests warmly and professionally upon arrival.
Assist with loading and unloading golf bags and ensuring equipment is handled with care.
Provide information regarding course conditions, tee times, and club services.
Address guest questions or concerns promptly and professionally to ensure a positive experience.
Monitor pace of play and offer on-course assistance to maintain an exceptional member experience.
Assist with daily course setup, including tee markers, water stations, and overall readiness for play.
Support tournament and special event operations in partnership with Golf Professionals.
Assist with minor club repair requests and communicate needs to leadership.
Ensure golf carts are cleaned, stocked, charged, staged, and maintained in excellent working condition.
Respond to cart issues and communicate repair needs appropriately.
Maintain cleanliness and organization of the cart storage area, podium, cart return, and surrounding spaces.
Oversee practice facility presentation, including range ball management, towel service, and upkeep of putting greens.
Assist with inventory management of rental clubs, golf bags, range balls, towels, and other amenities.
Maintain accurate records of stored member equipment, including personal bags and shoes.
Wash and fold towels, detail golf carts, and clean rental clubs to uphold presentation standards.
Coordinate clubhouse and cart amenity supplies under the direction of the Supervisor.
Follow all safety procedures related to equipment and cart operations to maintain a secure environment.
Support valet operations, assisting with vehicle parking and retrieval as needed.
Contribute as a collaborative team member, stepping into additional responsibilities to support overall club operations.