Event Day Premium Runner/Busser

ASM Global•Commerce City, CO

1d•Onsite

About The Position

The primary responsibility of a Runner/Busser is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences, as well as assisting with table maintenance in a timely manner

Requirements

Be at least 18 years old
High school diploma or GED preferred
Experience working in the food and beverage industry as a busser or food runner
TEAM Alcohol Server certification, or ability to complete training (offered at new hire orientation).
Willingness to work in an outdoor stadium subject to adversarial weather (ex. freezing temperatures, rain, sleet, snow & hot, mid-summer days)
Ability to work flexible shifts including nights, weekends and holidays
Must have the ability to skillfully carry at least two entrée plates at the same time for long distances up to 150 ft, including outside and through crowds.
Ability to read, speak and write English Language in order to communicate with guests, as well as read kitchen tickets, understand seat numbers & table numbers, and course breakdowns
Ability to read and understand a Banquet Event Order (BEO) and various menus, as well as how your role ensures that items arrive at the correct location.
Ability to retain and recite menu details, especially one-of-a-kind items for promotions or special events
Have an understanding of the expo process in fast-paced food service, as well as food and beverage preparations, table settings, service standards, guest relations and etiquette
Ability to work independently or in a team setting during set up and execution of service
Ability to transport up to 50 lbs. (ex. Boxes, kegs, carts, hotboxes) on a continuous basis in food and beverage, including standing and walking for long periods of time, kneeling, crouching, bending, etc.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Must have a working email to communicate with the Concessions and Legends management teams.
Must be available for the majority of Colorado Rapids games, which take place on Saturdays & Wednesdays: February 28th March 7th April 11th May 9th, 23rd July 22nd August 1st, 15th, 19th, 29th September 12th, 19th October 10th, 14th, 24th, 31st. Colorado Rapids 2 minor league games (Sundays) Additional events & concerts may be added at a later date.

Responsibilities

Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers
Read kitchen tickets to ensure quality and accuracy of all orders
Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table
Respond appropriately to guest requests and communicate to appropriate server or supervisor.
Responsible for the overall cleanliness of assigned service areas
Provide guidance to guests including dining options and general attraction information.
Perform general cleaning tasks to adhere to health and safety standards.
Clear tables of dishware and napkins after meals and return them to the kitchen, refill salt, pepper, and other condiments at tables.
Prepare coffee, tea, and ice water for customers.
Clean, sanitize, and reset tables after meals.
Maintain cleanliness around dining areas by sweeping and mopping floors and keeping chairs near dining tables clean.
Maintain appropriate stock levels of glassware, silverware, and dishware.
Complete other duties as assigned by the Premium Manager and/or Premium Supervisors, as well as Legends management