Event Captain

LaBelle Winery•Amherst, NH

8d•$10

About The Position

At LaBelle Winery, we offer not just a place to go, but an experience like no other. We are proud to have earned local and national recognition for every aspect of our business, and we celebrate these successes by continuing to do what we love each and every day. Essential Responsibilities: Embody our Core Values at all times Ability to travel between both properties: Amherst and Derry Maintain LaBelle standards in the appearance and organization of the building, including storage and guest-facing spaces Prepare tables, serving stations, and buffet tables for service Serve food and beverages to guests at tables or serving stations as needed Provide bar service to guests, including cash and credit transactions as needed Provide staff with necessary training, including customer service and serving etiquette Attend to all guests’ requests, questions, and complaints Demonstrate efficiency with bar operations, POS systems, and backend operational training Ensure efficient coordination of events with guidance from the Hospitality Manager Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service Assist all managers as needed Maintain familiarity with all menu items, including dietary restrictions Confirm sufficient inventory of linens, florals, centerpieces, audio/visual equipment, and related items Ensure event breakdowns are completed in a timely manner Ensure all closing procedures are completed in a timely manner Be present at all required events, including LaBelle Lights shifts Maintain ongoing communication with the Hospitality Manager Ensure events comply with all health and safety regulations Perform other duties as assigned

Requirements

Associate degree preferred; Hospitality Management a plus
Front-of-house (FOH) experience required
Ability to remain calm and composed in high-stress situations
Strong communication skills
Excellent attention to detail and organizational skills
Ability to work a flexible schedule
Ability to lift up to 35 lbs
Ability to walk and stand for extended periods
Ability to climb stairs and ladders
Ability to work in a food and wine environment
Ability to travel between both properties: Amherst and Derry

Responsibilities

Embody our Core Values at all times
Ability to travel between both properties: Amherst and Derry
Maintain LaBelle standards in the appearance and organization of the building, including storage and guest-facing spaces
Prepare tables, serving stations, and buffet tables for service
Serve food and beverages to guests at tables or serving stations as needed
Provide bar service to guests, including cash and credit transactions as needed
Provide staff with necessary training, including customer service and serving etiquette
Attend to all guests’ requests, questions, and complaints
Demonstrate efficiency with bar operations, POS systems, and backend operational training
Ensure efficient coordination of events with guidance from the Hospitality Manager
Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service
Assist all managers as needed
Maintain familiarity with all menu items, including dietary restrictions
Confirm sufficient inventory of linens, florals, centerpieces, audio/visual equipment, and related items
Ensure event breakdowns are completed in a timely manner
Ensure all closing procedures are completed in a timely manner
Be present at all required events, including LaBelle Lights shifts
Maintain ongoing communication with the Hospitality Manager
Ensure events comply with all health and safety regulations
Perform other duties as assigned