Evening Office Coordinator

ODYSSEY BEHAVIORAL GROUP • Pasadena, CA

6d • $25 - $35 • Onsite

About The Position

The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting.

Requirements

• Position requires a High School degree or equivalent in combined education and experience, Bachelor’s degree preferred, and a minimum of two years of administrative experience in a behavioral health or medical setting.
• A valid Driver's license and a generally clean driving record are required.
• State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered.

Nice To Haves

• Knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software preferred.
• Experience working with physicians, therapists, and other clinicians strongly preferred.

Responsibilities

• Exemplifies our 5 Star Service to clients, team members, referents, and families.
• Greets clients and guests in a warm and welcoming manner.
• Ensures facility is clean, safe, and well presented.
• Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements.
• Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission.
• Assists with the admissions process, creates client’s medical record, and provides new client orientation.
• Tracks and maintains a variety of reports in a timely and accurate manner.
• Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines.
• Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees