Evening Customer Service Greeter - DFW Airport

Enterprise Holdings•Grapevine, TX

1d•$18•Onsite

About The Position

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay $17.50 / hour and is located onsite at the DFW Airport at 2424 E 38th St, Dallas TX 75261. We offer: $17.50/hour Consistent full time 40 hour per week schedule Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development No Airport Clearance Required Schedule: Monday 3:00pm-11:00pm Tuesday 3:00pm-11:00pm Wednesday 3:00pm-11:00pm Thursday 3:00pm-11:00pm Friday 3:00pm-11:00pm Saturday OFF Sunday OFF OR Monday 5:00pm-1:00am Tuesday 5:00pm-1:00am Wednesday 5:00pm-1:00am Thursday 5:00pm-1:00am Friday 5:00pm-1:00am Saturday OFF Sunday OFF OR Tuesday 5:00pm-1:00am Wednesday 5:00pm-1:00am Thursday 5:00pm-1:00am Friday 5:00pm-1:00am Saturday 5:00pm-1:00am Sunday OFF Monday OFF The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Requirements

Must be at least 18 years of age
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be available to work one the following schedules as part of an operational shift bid including weekends, nights and holidays: Monday-Friday 3:00pm-11:00pm, Monday-Friday 5:00pm-1:00am, or Tuesday-Saturday 5:00pm-1:00am

Responsibilities

Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned