Evening Access Services Assistant
About The Position
The Evening Access Services Assistant processes Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software. The Assistant is responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts. Working evenings and weekends as part of a small team, the Assistant must interpret and communicate library policies clearly to ensure users receive consistent and accurate information. The Assistant plays a key role in fostering a positive relationship between the library and its patrons. When emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant is responsible for closing both the Bapst and O’Neill Libraries in accordance with their specified hours.
Requirements
- High School Diploma or equivalent
- Demonstrated commitment to customer service
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team-based environment
- Ability to communicate with faculty, students, and staff
Nice To Haves
- Bachelor’s degree
- Familiarity with library organization, cataloging, and classification.
Responsibilities
- Processes Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software.
- Responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts.
- Interpret and communicate library policies clearly to ensure users receive consistent and accurate information.
- Serves as the primary point of contact for campus police and auxiliary services.
- Responsible for closing both the Bapst and O’Neill Libraries in accordance with their specified hours.
Benefits
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
- Paid Holidays Annually
- Generous Sick and Vacation Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
