Evaluation Manager (Hybrid) - Office of Institutional Effectiveness

Washington University in St. Louis

4d • Hybrid

About The Position

The Office of Institutional Effectiveness (IE) partners with academic leaders to deliver insights, guide strategy, and foster a data-informed culture that drives institutional excellence and continuous improvement. Established in 2022, IE serves as a strategic resource for WashU’s academic mission and priorities. Our work is grounded in our team values of people, excellence, impact and growth. The Evaluation Manager leads and manages evaluation and assessment projects in collaboration with IE’s cross-functional team of data analysts, project coordinators, and data visualization designers. This position manages the full lifecycle of evaluation projects (i.e., planning, design, implementation, dissemination) to generate actionable insights and communicate meaningful stories with data. This Evaluation Manager partners with closely with Provost Office leadership, schools, and other university partners to evaluate academic initiatives and strategies. The role involves designing and implementing mixed-method approaches, overseeing quantitative and qualitative data collection and analysis, and translating findings into insights that inform decision-making and improvement. This position also contributes to advancing IE’s evaluation strategy and supports WashU’s broader data governance effort by promoting practices that make data accessible, equitable, and understandable to decision-makers. In addition, the Evaluation Manager helps strengthen the evaluation capacity within the IE team through shared tools, training, and collaborative learning.

Requirements

• Bachelor's degree
• Relevant Experience (4 Years)
• Experience designing and planning evaluations.
• Experience translating evaluation strategies into measurable outcomes and indicators.
• Experience designing instruments and collecting and analyzing quantitative and qualitative data.
• Experience facilitating conversations and workshops with groups of varying sizes and contexts.
• Experience building and maintaining collaborative partner relationships.

Nice To Haves

• Master’s degree in program evaluation, public health, social sciences or related field and at least two years of experience.
• Experience managing and supervising project teams.
• Strong understanding of evaluation and research methods.
• Experience developing or applying evaluation frameworks (e.g., logic models, theories of change or outcomes frameworks).
• Experience developing evaluation scopes of work or proposals.
• Experience conducting evaluation or assessment in higher education settings.
• Experience providing evaluation training, consultation, and/or capacity building.
• Ability to cultivate relationships and work effectively with diverse set of interest holders.
• Ability to translate complex evaluation findings into clear insights and recommendations for decision-makers.
• Ability to handle multiple priorities in a complex organizational environment.
• Analytical Thinking
• Communication
• Content Editing
• Design Evaluations
• Detail-Oriented
• Facilitation
• High Reliability
• Interpersonal Influence
• Microsoft Office
• Multitasking
• Office Productivity Tools
• Organizing
• Prioritization
• Problem Solving
• Process Management
• Program Evaluations
• Project Team Leadership
• Research Methodologies
• RFP Evaluation
• Sound Judgment
• Strategic Thinking
• Working Independently
• Writing

Responsibilities

• Develop detailed workplans and oversee execution of deliverables across multiple concurrent projects.
• Lead key components of evaluation projects, in collaboration with project teams, including design and approach, tool and process development, data collection approach, dissemination, and engagement of interest holders.
• Lead the design and implementation of qualitative and quantitative data collection and analysis, in collaboration with project team, ensuring alignment with WashU data governance standards.
• Communicate project progress, risks, and insights to IE leadership and project interest holders on a regular basis.
• Serve as dissemination lead on evaluation projects, overseeing translation and sharing of findings for various audiences.
• Lead the development of a variety of dissemination products to enhance data informed decision making and impact.
• Maintain high quality standards for project deliverables and interest holder engagement.
• Implement data visualization and communication best practices in collaboration with IE’s visualization team.
• Develop responsive, high quality evaluation plans in collaboration with IE and initiative leadership.
• Engage initiative leaders and other interest holders throughout the lifecycle of evaluation projects to ensure relevance, rigor, and usability of findings.
• Advise interest holders on appropriate evaluation approaches and scope based on initiative goals, maturity, and context.
• Collaborate with IE leadership to develop and advance IE’s evaluation strategy.
• Stay current on best practices in evaluation, higher education assessment, and strategic learning.
• Build evaluation knowledge and capacity within the IE team through shared tools, templates, trainings, and consultation.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees