Escrow Assistant in office
About The Position
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Based in our Albany, Oregon office, this role supports the Escrow team in a collaborative, fast-paced environment. You’ll assist with both customer service and administrative tasks tied to escrow closings, partnering closely with escrow officers and team members to keep transactions running smoothly. This position is focused on residential transactions, giving you the opportunity to play a direct role in helping clients successfully navigate the path to homeownership.
Requirements
- Strong customer service and problem-solving abilities
- Excellent organization and attention to detail
- Proficiency in Microsoft Office and related systems
- Clear and professional verbal and written communication skills
- Positive, team-oriented attitude with a commitment to service excellence
- High School diploma or equivalent required
- 2+ years of escrow or related experience preferred but will train!
Responsibilities
- Support the escrow process by handling a variety of administrative tasks and gathering key information
- Open orders, input closing statement details, and prepare documents for closing
- Coordinate the disbursement of funds and manage follow-up on all escrow transactions
- Communicate clearly with clients, sharing requirements and important updates
- Review and interpret agreements to ensure accurate, compliant closing documentation
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
