ERSEA/Family & Community Program Manager

Urban Strategies LLCEdinburg, TX
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About The Position

Direct the development, training, and implementation of ERSEA (Enrollment, Recruitment, Selection, Eligibility, and Attendance) requirements ensuring responsiveness to the results of the Community Assessment and all applicable Head Start Performance Standards.  Analyze, monitor, and implement child enrollment and attendance systems. Assists in the development of policies and procedures for ERSEA and prohibition, suspension, and expulsion. This position will also oversee parent, family, and community engagement, working in cooperation with all other disciplines (Child Development/Disabilities, Health, Mental Health, Nutrition, and Administration). Directs training for parents, staff, community, and the governing boards in ERSEA according to Head Start Performance Standards.

Requirements

  • Bachelor's Degree in Social Work, Family Services, Human Services or Counseling
  • Three to five years’ experience working with families and children prenatal to three years of age with at least 2 years of supervisory experience.
  • Excellent oral and written communication skills.
  • Working knowledge of local community resources.
  • Advance knowledge of MS Office Suite.
  • Must have Valid Driver’s License, Personal Vehicle, and Liability Insurance required.

Nice To Haves

  • Graduate Degree in Social Work, Family Services or Counseling
  • Professional expertise in specialty areas of Family Services
  • Knowledge of Head Start Performance Standards
  • Bi-lingual in English/Spanish

Responsibilities

  • Engage in comprehensive, integrated planning with the management team to review/revise ERSEA goals/outcomes and a system of services that support the eligibility, recruitment, selection, enrollment, and attendance of infants and toddlers and that is responsive to the results of the community assessment.
  • Engage in comprehensive, integrated planning with the management team to review/revise family and community engagement goals/outcomes and a system of services that aligns with the Head Start Parent Family Community Engagement Framework.
  • Engage in comprehensive, integrated planning with the management team to review/revise a system of services that limits child suspension from the program and prohibits child expulsions from the program.
  • Ensure the implementation of ERSEA and Family/Community Engagement throughout the program in collaboration with Content Managers.
  • Develop policies and procedures for the ERSEA and Family/Community Engagement system of services.
  • Assess community, program, child and family needs, strengths, and resources in quality-of-life issues; compile and analyze data; produce reports; assure the integration of dual language learners, homeless children, children in foster care, and children with disabilities.
  • Administer the family services budget and assure fiscal integrity.
  • Assist in the development, implementation, and documentation of a comprehensive EHS staff and parent training and technical assistance program in all components of ERSEA and family/community engagement.
  • Collaborate with the EHS Director in tracking, reporting, each child’s attendance, and follows through with individual intervention in situations of chronic absenteeism.
  • Assist with the development of the Community Assessment.
  • Assist with the annual program self-assessment and federal onsite review process, focused on compliance with ERSEA and progress on family/community engagement; report on strengths, recommendations, required improvements; implement improvements and recommendations; incorporate into the program planning process.
  • Develop, maintain, and manage system to track the eligibility, recruitment, selection, enrollment, and attendance of children to comply with federal and state program regulations.
  • Annually create the criteria for the selection and enrollment of children assuring responsiveness to community assessment and reflecting data on dual language learners, homeless children, children in foster care, and children with disabilities.
  • Verify income and eligibility qualifications of children and families, and ensure applications are complete and data is accurately entered into the Child Plus database.
  • Create and maintain record keeping and reporting policies for waitlists, enrollment, attendance, timelines, schedules, and procedures in accordance with designated state and federal program requirements.
  • Ensure ongoing monitoring, tracking, follow-up, and analysis of enrollment and attendance data, and produce regular reports for management meetings.
  • Assume lead role in being proactive in addressing any possible child suspensions and in the prohibition of expulsion and collaborate with the Mental Health Services.
  • Maintain enrollment forms, ensuring information is current, correct, and disseminated to all necessary staff to meet program requirements.
  • Direct recruitment activities in response to enrollment data and waitlist data.
  • Supervise ERSEA department staff, monitoring performance, providing evaluations, facilitating goal setting, and staff development.
  • Ensure full program enrollment and maintenance of a sufficient waitlist.
  • Compile and submit Program Information Report (PIR) data periodically.
  • Assume the lead role in creating a system for the development and implementation of Family and Community Engagement Services.
  • Assume the lead role in the development, implementation, record keeping, and reporting of the Family Partnership Agreement and assure its alignment to the Parent Family Community Engagement Framework.
  • Serve as the program resource for consultation, information, and referral regarding community resources to staff and client families.
  • Serve as the program resource for other community organizations and resources and maintain collaborative agreements and effective community partnerships to support enrolled families in needed comprehensive services without duplication of services.
  • Initiate agreements (MOU) with other public agencies, in particular public schools, for the sharing of child and program data while protecting the privacy of personally identifiable information.
  • Attend all Professional Development training required by the program.
  • Completes other related activities and duties as assigned.

Benefits

  • Remote work for eligible positions.
  • Medical and Dental is paid 95% by company and 5% by employee (individual or family).
  • Vision is covered 100% (individual or family).
  • 401K matched contributions up to 4%.
  • Employee Assistance Program.
  • Vacation time is generous but varies depending on program and position.
  • 9 Sick Days and 11 Holidays.
  • Every teammate gets long and short-term disability free.
  • Positions that require laptops, the company provides one.
  • Positions that require cellphone, company issues one.
  • Meaningful employee engagement programs.
  • Education discounts (BA-PhD) with a variety of education partners.
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