ERP System Administrator

POCKET NURSE • Farmington Hills, MI

20h • Hybrid

About The Position

DiaMedical USA is a fast-growing medical equipment distributor located in Farmington Hills, MI. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers. The ERP System Administrator is the technical owner of the NetSuite ERP platform, responsible for system configuration, customization, integrations, data integrity, and ongoing optimization. This role partners with Operations, Purchasing, Sales, Marketing & Customer Service to translate business requirements into scalable, secure NetSuite solutions.

Requirements

• Proficient in Microsoft Office suite including intermediate competency with Excel.
• Expert in NetSuite and ERP Systems.
• 2 Years of experience using Suite Commerce Advanced.
• Basic knowledge of purchasing policies, procedures and processes.
• Experience operating standard office equipment including using relevant software applications and preparing and maintaining accurate records.
• Effective interpersonal, written, and verbal communication skills including ability to collaborate with various levels of the organization.
• Experience working with detailed information and data.
• Ability to adapt to changing work priorities and meeting deadlines and schedules.
• Minimum Bachelor’s degree in Computer Science, Business, Supply Chain, or a related field and minimum 5 years of relevant experience, or the equivalent of 7 years combination of education and experience.

Responsibilities

• Platform Administration & Configuration Administer NetSuite environments (production, sandbox), including user provisioning, role-based access control, and permission auditing.
• Configure and maintain custom records, custom fields, forms, workflows (SuiteFlow), and approval routing.
• Oversee NetSuite releases, including impact analysis, sandbox testing, and production deployments.
• Customization & Development Design, develop, and maintain SuiteFlow workflows, SuiteScript, and Suite Commerce Advanced.
• Optimize performance and maintainability of customizations.
• Maintain documentation for custom scripts, workflows, and system architecture.
• Integrations & Data Management Manage and monitor integrations using middleware platforms (e.g., Celigo).
• Troubleshoot integration failures, data sync issues, and API errors.
• Implement data validation, error handling, and reconciliation processes.
• Perform data imports, exports, and mass updates using CSV Import, SuiteAnalytics, and Saved Searches.
• Reporting & Analytics Develop advanced saved searches, SuiteAnalytics workbooks, KPIs, and dashboards.
• Support financial and operational reporting requirements, including audit support.
• Ensure data accuracy and consistency across reports and downstream systems.
• Support & Optimization Serve as escalation point for NetSuite system issues and performance troubleshooting.
• Partner with stakeholders to gather technical requirements and design system enhancements.
• Identify opportunities for automation, process optimization, and system scalability.
• Coordinate with NetSuite Support and third-party vendors to resolve complex issues.
• Security & Compliance Enforce security best practices, including role segregation, least-privilege access, and periodic access reviews.
• Maintain change logs and documentation for system updates and enhancements.
• Data and Accuracy Ongoing support of data analysis and correction within NetSuite.
• Weekly reporting on revisions and upkeep to maintain accuracy on all existing NetSuite records.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance coverage options.
• 401(k) retirement plan with company matching contributions.
• Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
• Company-paid life insurance.
• Voluntary life, disability, accident, and critical illness insurance options.
• On-site fitness center.
• Casual dress code.
• The opportunity to make a difference in the ever-growing healthcare field.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level