ERP Business Analyst Level 3

Westinghouse Electric Company, LLC•Norwell, MA

1d•$40 - $45•Onsite

About The Position

ERP Business Analyst Level 3 Contract 1 Year West Palm Beach, FL or Miami, FL - 100% Onsite We offer no per diem or relocation assistance, so you must live within a drivable distance of either location. You will assess, developing, integrating, and troubleshooting technology to support business processes. You will provide technical or functional guidance to project or work teams across multiple disciplines. You will ensure the reliability, performance, security, and continuity of IT systems, providing excellent technical support services.

Requirements

Bachelor's Degree or Equivalent Experience
6+ years of relevant experience
We require hands-on experience leading FICA or Billing projects and providing solutions for successful project delivery.

Nice To Haves

Bachelor's degree in information systems
A strong background in SAP Industry Standard for Utilities (ISU) is important, particularly in Functional Financial (FICA) or Billing configuration.

Responsibilities

Analyze, develop and test, debug, implement, maintain, customize existing or new systems.
Automate the handoff of code releases from development to operations (DevOps).
Participate in change management and service ticket management processes, ensuring customer satisfaction through resolution monitoring.
Lead projects and develop a understanding of the solutions being delivered.
Understand ISU Financial, Billing, and Invoicing processes and backend job functionality.
Comprehend the treatment of payments and balances within the system.
Ensure user satisfaction by providing preventive maintenance, troubleshooting, and timely resolution of complex issues.
Design, develop, and test experimental applications to explore new ideas within bounded cost and time frames.
Ensure application processes align with corporate social responsibility, security, compliance, environmental, and technical policies, and applicable standards and legislation.
Act as a liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems when needed.
Define metrics and monitor Service Level Agreements (SLAs) for developed systems.
Perform other job-related duties as assigned.