ERP Billing Manager
About The Position
The Guild of St. Agnes is the largest early education and care agency in Central MA with a mission to provide families with quality and affordable childcare in a safe and nurturing environment. Join our team where you will make a tremendous impact on children's lives, one that can have a lasting impression! We are currently seeking an ERP Billing Manager to join our finance team. This individual will oversee the implementation, maintenance, and optimization of the Guild's Enterprise Resources Planning Childcare and Billing system-FAMLY. Key responsibilities include but are not limited to: ERP Management-FAMLY Manage project lifecycles, troubleshoot issues, ensure data integrity, collaborate with stakeholders, and train users to align the system with business goals and improve efficiency. Lead and train Guild staff and coordinate with third-party vendors for enhancements and support Provide technical support and maintenance Maintain up to date technical and training documentation Billing Management-FAMLY Oversee daily operations- Manage all day-to-day activities of the Guild's Billing and Family Access staff Oversee the process of verifying eligibility and applying appropriate charges to accounts Monitor and manage the entire revenue cycle including charges, claim submission, and payment posting Monitor payments and collections Stay up to date on EEC billing regulations and compliance requirements. Regularly audit EEC billing reports to identify errors and work with staff to correct them Provide training to staff on Billing and SOP (standard operating procedures)
Requirements
- Require a BS Degree in Business Administration, Accounting, Management Information Systems (MIS), or Information Technology
- Solid computer skills in MS Word and Excel
- Requires minimum of 5 years' experience with ERP systems
- Minimum of 2 years of management experience
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail in a changing environment
- Strong analytical & quantitative skills
- Proficiency in ERP software and revenue management tools
- Excellent communication, leadership, and problem-solving skills
- Proficient in Project Management methodologies
- Ability to manage competing projects
Responsibilities
- ERP Management-FAMLY Manage project lifecycles, troubleshoot issues, ensure data integrity, collaborate with stakeholders, and train users to align the system with business goals and improve efficiency.
- Lead and train Guild staff and coordinate with third-party vendors for enhancements and support
- Provide technical support and maintenance
- Maintain up to date technical and training documentation
- Billing Management-FAMLY Oversee daily operations- Manage all day-to-day activities of the Guild's Billing and Family Access staff
- Oversee the process of verifying eligibility and applying appropriate charges to accounts
- Monitor and manage the entire revenue cycle including charges, claim submission, and payment posting
- Monitor payments and collections
- Stay up to date on EEC billing regulations and compliance requirements.
- Regularly audit EEC billing reports to identify errors and work with staff to correct them
- Provide training to staff on Billing and SOP (standard operating procedures)
Benefits
- health and disability insurances
- a 401k with up to 10% employer contribution
- up to 4 weeks of vacation after one year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
