ERP Analyst I

SBA•Boca Raton, FL

About The Position

Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company , our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes —the essential infrastructure that keeps our world connected. We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus , where every team member matters, and we collaborate passionately to support our customers' objectives. We believe in shared success. At SBA, we invite every team member to think like an owner. Financial Wellbeing: Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount. Mental Wellbeing: We prioritize your health with access to a dedicated Health Concierge service. Personal Growth & Balance: Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program. If you’re ready to make an impact with a stable industry leader, we want to hear from you. Your Next Career Opportunity – ERP Analyst I This position is responsible for supporting the ERP Systems Support Teams corporate enterprise resource planning systems. Assist internal customers in using systems efficiently and effectively in fulfilling business objectives.

Requirements

Associate's Degree
0-2 years experience in a Customer Support role.
Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.

Nice To Haves

Bachelor's degree preferred
Citrix experience preferred.
Microsoft SQL Server Management Studio experience preferred.

Responsibilities

Provide enterprise wide support for one or more ERP applications: Dynamics GP, CRM, Perceptive, SharePoint, Worldox, and/or all custom applications developed in-house.
Provide timely technical support to users of applications.
Advise, support and provide guidance in the use of ERP applications.
Assist with monthly, quarterly, and yearly system process, including, but not limited to New Company Setup, WIP Closing, Job Cost Closing, Year End Closing, and 1099’s.
Support new software enhancements, system processes and/or 3rd party products following implementation.
Consult on improvement of business process and internal department process.
Provide excellent customer service through end user support for SOX compliance.
Perform unit testing, as well as coordinate and ensure all formal end-user User Acceptance Testing (UAT) is completed on time.
Accountable for enforcement of IT department standards, including but not limited to, proper documentation and approval processes.
Document reported incidents and resolutions in department’s incident tracking system, including tracking follow up of incidents as needed.
Other projects and duties as assigned.