ER Business Partner

Arriva Group

45d

About The Position

The ER Partner is a critical role that has a positive impact on our business through effective management of various employee relations matters. In this role, you'll coach ER Business Partners on handling complex and high-risk ER issues to minimize risks. Additionally, you'll introduce a framework for proactive case management and streamline the process for managing ER case files. We're looking for someone who is passionate about driving positive change in employee relations. Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania. If the right opportunity hasn’t appeared yet, express your interest in future positions by selecting Get Started below. Alternatively, you can register for an account by choosing ‘Sign In’ at the top of the page, which will allow you to receive email notifications for new job listings that align with your interests.

Requirements

An experienced ER professional with solid employee relations experience, accustomed to working with trade unions and managing complex ER cases
A solid understanding of employment legislation, its application and best practice
Ability work in partnership, building effective working relationships, to coach and influence stakeholders to drive appropriate outcomes
Demonstrate sound business/commercial approach with excellent judgment and professional demeaner
Ability to share knowledge and best practice
Strong organizational skills, with the ability to prioritize and manage multiple tasks whilst ensuring deadlines are met
Sound analytical skills to provide insightful management information, trend analysis and case load reporting
Good IT skills with knowledge of Microsoft office packages and HR databases

Responsibilities

Conduct investigations across complex and high-risk ER matters with the aim of minimizing risk
Provide professional ER support and accurate and appropriate advice, including advice on absence, disciplinary and grievance cases, to operational management and business leads to minimize risk of litigation and ensure Arriva standards and values are adhered to.
Provide effective management information and analysis on employee relations trends
Develops and implement strategies in response to trends including policy, manager guides and program development.
Introduce a framework to proactively manage cases taking a risk based approach to settlement to minimize on-going cost
Implement a process for the management of ER cases files and data with the aim of reducing the volume of cases
Build effective relationships with ER Business Partners, operational management, business leads and Trade Union Representatives to promote positive employee relations and a high level of employee satisfaction
Participate in the implementation of projects i.e., Organization change and other people related initiatives
Promote the culture where line managers are aware of and own employee relations issues within the business.
Maintain up to date employment law knowledge in line with legislation