Equipment Finance Loan Operations Manager

Ameris Bank•Costa Mesa, CA

About The Position

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Job Summary Responsible for the operational execution of the Equipment Finance Loan Operations Department. Oversee the functions, responsibilities, workload, and training for the individuals within the department that perform the functions related to Auditing, Booking, Billing, Titling, Accounts Payable, Accounts Receivable, Sales Tax/Property Tax, and administration of the Costa Mesa office. Advise and implement strategies with a focus on internal and external customer experience, operational efficiency, and continuous improvement consistent with the Ameris Vision, Purpose, Expectations, and Values.

Requirements

Able to formulate, visualize and execute departmental strategy.
Demonstrate leadership skillset with the ability to develop and maintain collaborative relationships, coach, mentor and retain a high performing team.
Ability to plan, develop and organize schedules and workloads to achieve strategic goals within or ahead of established time frames.
Able to be flexible and supportive, reacting swiftly to changes and adjusting priorities.
Able to positively and proactively lead change management initiatives.
Advanced ability to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk, short-term and long-term impact.
Ability to provide a high level of interactive service to others, building relationships and addressing identified needs.
Able to negotiate, drive consensus, manage and resolve conflict.
Computer and Microsoft Office proficiency.
Thorough knowledge of banking compliance policies and procedures.
Able to analyze and record detailed information and produce accurate, high quality work products.
Able to read, analyze and interpret complex contract documents.
8 or more years of Loan Operations experience or equivalent.
Supervisory or leadership experience.
Bachelor’s degree in related field or equivalent combination of education and experience.

Responsibilities

Recruit, train, coach, lead, schedule, motivate and evaluate the work of a team.
Oversee on-boarding activities and ensure employees are equipped to successfully accomplish objectives.
Lead cross-functional initiatives to achieve company, division, and department goals.
Ensure that procedures and workflow are documented.
Monitor adherence of organizational and department procedures.
Perform administrative tasks related to managing staff.
Distribute workload for the various teams to ensure efficiency.
Backup multiple areas within the department if necessary (Ex: titling, auditing, billing).
Obtain knowledge of all functions and processes within department.
Complete ad hoc projects assigned by Management.

Benefits

Medical, Dental and Vision Insurance
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Ameris Bank understands that your financial well-being is deeply personal. Whether it's managing your hard-earned money, growing your business, or buying a home, you deserve a financial partner who truly sees and hears you. That's why Ameris Bank is fiercely committed to being by your side every step of the way, offering tailored financial solutions designed to empower you to achieve your goals. Don't see an opening? Submit your resume today.