Equipment Distribution Coordinator (Seasonal)

U-Haul • Phoenix, AZ

9d • Hybrid

About The Position

Do you enjoy working with people in a fast-paced environment? If so, consider a position as an Equipment Distribution Coordinator. Join our fast-growing U-Box department and become part of our Equipment Distribution Program and Team. Equipment Distribution Coordinators use new and exciting programs to reach existing U-Haul customers with offers to participate in our Equipment Distribution program. You will manage the end-to-end process of helping orchestrate transfers of our U-Haul trailers across the continent, playing a pivotal role in the success of U-Haul and the U-Box program as you help to move equipment where it is needed most! We are looking for friendly customer service-oriented team members who take pride in assisting customers every day. Team members are expected to follow established methods and procedures, handle all calls expediently and efficiently, meet all quality-related metrics and goals, and act in a courteous and friendly manner while serving the customer.
Position Details: Seasonal End Date – 10/4/2026
Weekend availability is required.
Location – Remote positions available as well as In-Office at the U-Haul International Midtown Campus in Phoenix, Arizona.
This job might be for you if:
You enjoy helping people and problem-solving.
You like a fast pace starting day one and staying busy every day.
You enjoy working closely with your manager and receiving daily feedback.
You are comfortable learning and using multiple computer programs.

Requirements

• Basic keyboarding and computer skills
• Ability to navigate and use multiple computer programs at once
• Excellent verbal communication and listening skills
• Clear speaking voice
• General knowledge of U.S. geography
• Willingness to incorporate feedback to constantly improve performance
• You must have a quiet, private work area.
• Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility.
• This position does not allow flexibility to be on-call care for others during work hours.
• All work duties, including initial education, must be performed at your home address.
• If you want to switch or substitute computers at any time, Manager approval is required.
• Computer Specifications Operating System : Windows 11
• RAM : 16GB minimum (32GB recommended)
• Processor : CPU benchmark score of 6,000 minimum (10,000 recommended)
• Storage : SSD with at least 5GB free space
• Additional Hardware Webcam (external or built in)
• USB headset (wired)
• Internet speeds Ping : under 100
• Download : 50MB minimum (100MB recommended)
• Upload : 5MB minimum (10MB recommended)

Responsibilities

• Interacting with field personnel via phone, email, IM chat and SMS text messages
• Communicating with customers by making outbound calls, answering all incoming calls and via SMS text messages
• Managing dashboards, reports and files as needed
• Working on multiple customer records simultaneously

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed