Remote - Epic Willow Application Analyst II
About The Position
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. This position is responsible for intermediate-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers with the operation and administration of systems. This position troubleshoots issues and works with vendors on issue resolution. This position partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities may include creating, documentation, and assisting other Technology teams with issues and problems. This position ensures the services provided contribute to the successful accomplishment of the department and organizational goals. This position possesses the intermediate technical expertise to support specific healthcare applications. This position will cross-train to become proficient in multiple applications. This position is employed by Mosaic Life Care.
Requirements
- Associate's Degree with Information Technology, Business Administration, or related field or three or more years of related experience is required.
- EPIC certification(s) - current upon hire, as well as EPIC certification(s) - achieve within 120 days of hire. If certification not achieved upon hire must be willing to travel or actively participate in remote training is required.
- 3+ years experience in IT or clinical business workflow is required, as well as experience supporting clinical, ancillary, or business environments.
- Application system build experience is preferred.
Responsibilities
- Demonstrates accountability in delivering the assigned task. Reports project issues and accomplishments to the application manager.
- Delivers a work product that meets project requirements defined by the scope and stays within departmental guidelines for application configuration/development.
- Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies.
- Contributes/Takes instructions in team and project meetings. Works closely with team/department members.
- Experience with requirement collection, validation, and definition of workflow, design, build, and testing of Epic.
- Other duties as assigned
Benefits
- Mosaic has a wide array of benefits to meet each employee's individual needs.
- Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Education Level
Associate degree
