Epic Senior Analyst, Willow

University of Miami•Hialeah, FL

11d•Remote

About The Position

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full-time Epic Senior Analyst, Willow. The Epic Senior Analyst, Willow oversees and leads the Associate Epic Analysts and Epic Analysts on the team. The Epic Senior Analyst, Willow initiates the implementation, builds, and modifies of the application, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Requirements

Bachelor’s degree in relevant field
Minimum 3 years of relevant experience
Epic Willow Inpatient Certification required
CPhT Certification
Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
At least 3 years of Epic build experience preferred.
Previous operational, project management, and organizational skills preferred
Clinical knowledge of how various medications should be ordered preferred
Familiarity with pharmacy workflows, including dispensing and clinical monitoring preferred
Ability to work evenings, nights, and weekends as necessary.
Proficiency in computer software (i.e. Microsoft Office).
Ability to recognize, analyze, and solve a variety of problems.
Ability to communicate effectively in both oral and written form.
Ability to lead, motivate, develop and train others.

Nice To Haves

Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Serves as a primary support contact for application end‐users.
Initiates the design, development, implementation, and maintenance of the application.
Initiates all phases of testing and the documentation of workflow design.
Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Initiates the identification of issues and guides the work to resolve them.
Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
Participate in on-call rotations and support and attend and participate in, applicable committees.
Maintains regular communication with team members, including participating in weekly project team meetings.
Review. the status of projects and issues on an ongoing basis with leadership.
Remains knowledgeable about UHealth’s policies, procedures, and business operations.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
Initiating the implementation, build, and modification of the application
Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
Supporting junior staff members in day-to-day operations and resolving application issues
Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.