Epic Technical Trainer
About The Position
EpicCare Technical Trainer Vancouver Clinic is seeking a dynamic Epic Trainer to support the implementation and delivery of training programs across Epic applications and other healthcare systems. The initial focus of the role will be training EpicCare and Epic Imaging classes to train our Clinical Support Staff, General Imaging, and Clinic Assistant Classes. Other applications and areas of focus will be added later. This role educates through engaging classroom, virtual, and group sessions tailored to all skill levels. Will provide instructional design and curriculum development as needed to ensure accuracy. Schedule: Generally Monday - Friday between the hours of 7am - 5pm, may vary at times to accommodate meetings and classes. Will occasionally require some weekend work for upgrades, etc. Most classes are on site at our Administration building. Hiring Range : Typical hiring range is $33/hour - $41/hour depending on experience.
Requirements
- Bachelor’s degree in Instructional Design, Education, or Adult Learning Theory preferred. Will consider equivalent combination of education and work experience.
- 1-2 years of professional training development and delivery experience in a training environment.
- Become Epic credentialed within the first 6 months of employment.
- Must be skilled at group presentations, teaching, and training.
- Proven ability to communicate effectively, both in written and oral form required.
- Proven ability to work as part of a team in a fast-paced environment.
- Proven ability to satisfy customers and enhance software usage skills within a deadline.
- Proficiency with standard Microsoft applications such as Excel, Word, and PowerPoint required.
- Proficiency with online communication tools such as Teams.
Nice To Haves
- Experience in software support highly desirable.
- Experience in providing training programs to users in a healthcare setting highly desirable.
- Working knowledge of healthcare field strongly preferred.
- Working knowledge of a Learning Management System preferred.
Responsibilities
- Support the implementation and delivery of training programs across Epic applications and other healthcare systems.
- Training EpicCare and Epic Imaging classes to train our Clinical Support Staff, General Imaging, and Clinic Assistant Classes.
- Educates through engaging classroom, virtual, and group sessions tailored to all skill levels.
- Provide instructional design and curriculum development as needed to ensure accuracy.
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, with employer contributions after your first year of employment.
- Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years.
- PTO and Personal Time accruals are pro-rated by FTE/hours worked.
- Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked.
- Employees will also enjoy up to six paid holidays per year, depending on schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
