Epic Senior Applications Analyst, Patient Access

CGH Medical Center

11d

About The Position

Our growth is creating great opportunities! Our team is growing and we want to hire the most talented people we can. Once you've had a chance to explore our current open positions, please apply to the one you feel best suits you! You can keep track of your progress in the selection process as well as stay updated on new positions that might interest you. Shift Days, Salaried Scheduled Weekly Hours 40 POSITION PURPOSE: Provide primary support for each Epic application. Coordinate all issues that arise during the project and beyond for their application areas and maintain current knowledge of the organization’s policies, procedures, and business operations. ESSENTIAL FUNCTIONS: • Lead support for the application's end‐users • Identify issues that arise in your application area as well as issues that impact other application teams and work to resolve them • Lead workflow design, build and testing of the system, and analyzing other technical issues associated with Epic software • Identify and implement requested changes to the system • Serve as a liaison between end users' workflow needs and Epic implementation staff • Serve as lead communicator with Epic representatives, including weekly project team meetings • Work with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline • Maintain thorough understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions • Participate in and/or facilitate training and work with end users • Troubleshoot problems and questions • Review and assist leadership in prioritizing the status of projects and issues on an ongoing basis • Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones • Other duties as assigned. SPECIALIZED KNOW-HOW & REQUIREMENTS: Bachelor’s degree preferred with 3+ years of analyst experience and current Epic applications certification; or associate degree with 5+ years analyst experience and current Epic applications certification; or 8+ years CGH analyst experience with current certification in Epic applications. (During project start-up, training grace period will apply to Epic certification for current employees.) Compensation Range $85,280.00 - $127,920.00 Available Benefits for Benefit Eligible Positions Health and Dental Insurance IMRF (Illinois Municipal Retirement Fund) Retirement Fund (457 and 401A Plan) Medical and Dependent Care Flexible Spending Life Insurance Short and Long Term Disability Optional Insurances Paid Time Off Tuition Reimbursement and Loan Forgiveness Gift Shop Discount CGH Day Care Discount CGH Dietary Discount Employee Assistance Program CGH Pharmacy Discount CGH Vision Center Discount Thank you for your interest in a career at CGH Medical Center. Extraordinary care. Extraordinary service. Extraordinary people. Since 1909, CGH Medical Center has been serving Sterling, Rock Falls and the surrounding communities with exceptional quality healthcare. Through the years, there’s been one constant, the passion of our employees for making a difference. As part of CGH, you’ll join a team that’s focused on delivering the best health care and patient experience for all of the communities we serve. From our hospital and Main Clinic to our 16 outlying clinics, our physicians and employees are dedicated to providing high-quality healthcare to our patients, friends and family with outstanding skill and heartfelt compassion. Are you ready to develop, grow, and advance your career in healthcare? Then explore our careers today and get ready to join the team at CGH Medical.

Requirements

Bachelor’s degree preferred with 3+ years of analyst experience and current Epic applications certification; or associate degree with 5+ years analyst experience and current Epic applications certification; or 8+ years CGH analyst experience with current certification in Epic applications.
(During project start-up, training grace period will apply to Epic certification for current employees.)

Responsibilities

Lead support for the application's end‐users
Identify issues that arise in your application area as well as issues that impact other application teams and work to resolve them
Lead workflow design, build and testing of the system, and analyzing other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users' workflow needs and Epic implementation staff
Serve as lead communicator with Epic representatives, including weekly project team meetings
Work with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
Maintain thorough understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Participate in and/or facilitate training and work with end users
Troubleshoot problems and questions
Review and assist leadership in prioritizing the status of projects and issues on an ongoing basis
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones
Other duties as assigned.