Epic Revenue Cycle Manager

Fresenius Medical Care•Mesa, AZ

1d•Remote

About The Position

The Epic Revenue Cycle Manager is a vital part of the Revenue Cycle Management Enterprise team who partners with key stakeholders to provide technical and operational insight, facilitating inter-departmental organizational decision making, and enabling resolution of Epic/Acumen issues that impact overall operational performance and financial results.

Requirements

Epic Configuration, Workflow and Reporting Expertise a Must Have
5-7 Years Progressive Experience in Epic Revenue Cycle Operations and Build
5+ years in Revenue Cycle Management.
3+ years Client/ Customer Service facing experience.
Strong reporting and analysis skills are essential so intermediate-advanced Excel skills are key including doing pivot tables & V-Lookups.
Must have experience in identifying/reviewing trends in physician revenue cycle performance
Excellent communication and presentation skills are required to include a proven ability to work effectively with physicians and senior management
Candidates should have initiative, the ability to work independently, meet specific deadlines, and be flexible with work schedule priorities
Highly proficient in Microsoft Office applicants, specifically PowerPoint.
Strong organizational and analytical skills required.
Demonstrated ability to communicate orally and written with all levels of management and staff.

Nice To Haves

Experience in Physician Practice/ Revenue Cycle preferred.
3+ years supervisory or project/program management experience preferred.
Advanced Degree desirable

Responsibilities

Serves as the primary liaison between revenue cycle leadership, analysts and Acumen/Epic Partners
Partners with revenue cycle leadership to advance cross-functional initiatives to streamline workflows, eliminate waste, and modernize revenue cycle processes
Leads configuration and maintenance for Epic/Acumen revenue cycle applications; and establishes master file governance
Demonstrates mastery with Epic reporting and validates business intelligence reporting
Monitors key performance indicators (KPIs). Analyzes prepares and delivers productivity and financial reports, recommending process improvements
Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately
Presents and participates in meetings with internal and external representatives. Frequently interacts with internal and external stakeholders to facilitate the decision making and problem-solving activities to ensure positive impact on physician practice partnerships.
Works with key stakeholders to assess impacts of change to systems or processes.
Drives the identification of ongoing ideas and solutions to ensure alignment of practices and revenue cycle management operations.
Builds and fosters relationships between Fresenius teams and Practice leadership and staff.
Assists in the development and implementation of short- and long-term objectives with direct responsibility for results, including revenue, methods and operational functions
Assists with development of policies, procedures and processes within assigned function, interpreting and recommending changes to policies and procedures that affect immediate organization(s).
Technically proficient in Physician Practice operations and serve as Epic/Acumen subject matter expertise for workflows
Technically proficient in Physician Practice operations and serve as Epic/Acumen subject matter expertise for workflows
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.